With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Performed post-flood inspection of 1-year-old boiler system installed by our company. Observed water damage on concrete floor around unit base with visible moisture patches. System appears operational with intact connections; however, recommended preventative maintenance to address potential water infiltration concerns and ensure continued safe operation.
Responded to no heat call for 13-year-old steam gas boiler system. Inspected control box wiring connections and examined heat exchanger components, finding significant dust accumulation and wear on copper piping. Performed necessary maintenance to restore heating function and advised customer on system's age-related limitations.
Successfully replaced aging water heater in basement mechanical room. Installed new 3/4 water heater with proper connections to existing copper piping and ventilation system. Ensured all fittings were secure and system was operational before completing the job.
Performed routine maintenance on 5-year-old gas furnace. Conducted combustion analysis using UEI digital analyzer confirming proper flame characteristics and operation. Inspected burner assembly (unit #16201) with all flames burning blue and even, indicating complete combustion and optimal performance.
Performed scheduled maintenance on two gas furnaces. Utilized UEi C161 Combustion Analyzer to test combustion efficiency and check CO/CO2 levels, ensuring optimal operation and safety. Inspected electrical components and wiring connections in control panel, verifying proper functionality of all systems.
Completed scheduled maintenance on 14-year-old furnace. Inspected black steel pipe nipple connections and verified proper installation. Examined blower wheel assembly and electrical components, confirming system functionality for heating season.
Performed scheduled maintenance on 6-year-old furnace under Home Plan Heating Tune Up service. Conducted combustion analysis using UEi C161 analyzer, which measured O2 at 12.3%, CO at 19P, CO2 at 4.9%, and stack temperature at 88.0°F. Inspected ductwork connections and condensate drain system, confirming proper installation with secure metal tape at joints.
Responded to a no-heat callback for a natural gas boiler. Upon inspection, accessed the internal ventilation system and examined the heat exchanger fins, which revealed proper alignment and no visible obstructions. Restored heating function and verified proper operation before completing service.
Completed replacement of compromised wet return line in steam radiator system. Installed new black iron pipe with proper valves along with copper connecting section, eliminating previous water damage and leakage issues. System now functioning properly with no signs of leaks at connection points.
Responded to service call for kitchen sink and multiple faucet leaks in 20-year-old home. Upon inspection of the kitchen area, found a granite/marble countertop with undermount sink showing signs of water damage beneath. Repaired leaking connections at the kitchen sink and serviced multiple faulty faucets throughout the residence, restoring proper function and preventing further water damage.
Responded to service call for 2-year-old boiler exhibiting knocking noises and two cold radiators. Performed diagnostic inspection of the system, identifying air trapped in the distribution lines causing the knocking sounds and poor heat transfer. Completed air purging procedure to eliminate air pockets and restore proper circulation throughout the system, successfully resolving both the noise issue and heating performance in all radiators.
Performed scheduled furnace maintenance service, including removal and replacement of water panel and furnace filter. Installed new Aprilaire Media (501/510 model) in the customer's HVAC system located in utility room. Visual inspection of the dual-unit installation and associated ductwork confirmed proper configuration with no visible issues noted.
Performed routine boiler maintenance as part of scheduled home plan service. Inspected burner assembly showing proper flame pattern with good blue coloration, indicating efficient combustion. Examined heat exchanger for signs of corrosion and verified proper operation of gas valve and electrical connections.
Responded to service call for toilet and drain backup issues causing gurgling. Accessed main drain cleanout point through wall panel to inspect PVC drain pipe connections. Observed significant water damage and possible mold growth around utility sink area, indicating chronic drainage problems that were likely contributing to the backup situation.
Diagnosed and serviced an inoperative traditional tank water heater in century home. Inspected Honeywell control valve which showed signs of wear but remained functional. System was restored to proper operation with temperature settings adjusted appropriately for the older residential plumbing infrastructure.
Inspected steam radiator return line that was previously relocated. Determined current routing is insufficient and requires additional modification. Documented existing copper pipe configuration through wall access point with photos. Work deferred pending consultation with supervisor for proper rerouting solution.
Performed scheduled maintenance on 6-year-old natural gas furnace under prepaid MVP plan. Inspected all system components and verified proper operation. Temperature readings confirmed system is functioning within normal parameters (119.5°F), and all safety controls are operational.
Responded to service call for 3-year-old A/C condenser unit damaged by falling ice. Upon inspection, documented extensive damage to the outdoor unit including crushed condenser coils and cabinet. Installed replacement condensing unit on existing pad, reconnected refrigerant lines, and verified proper operation after startup. System now functioning within manufacturer specifications.
Performed scheduled maintenance on multiple heating systems including boiler, garage heater, and two furnaces under MVP service plan. Inspected Honeywell control system (model 1097) and associated valves and piping connections. Diagnosed excessive noise from boiler (loud clanging) and recommended further assessment of potential mechanical issues or water flow restrictions.
Responded to service demand for steam boiler skim. Performed standard skimming procedure on boiler system to remove surface impurities and contaminants from the water line, ensuring proper steam quality and preventing carryover issues. System was returned to normal operating condition with improved efficiency.