With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Installed a 75-gallon high recovery Bradford White Professional Series natural gas water heater, model RG275H6N, with 76,000 BTU input capacity in basement utility area. Connected copper supply lines with brass fittings, installed expansion tank with proper mounting, and verified all gas connections, pressure settings, and safety controls per manufacturer specifications. Unit tested and operational with all clearances meeting ANSI standards.
Completed on-site estimate for mini split installation to serve bedroom. Assessed attic space for equipment placement and evaluated existing HVAC infrastructure including air handler, electrical panels, and ductwork configuration. Documented installation site conditions and provided customer with system sizing recommendations and installation proposal for ductless mini split solution.
Completed revised estimate for HVAC system replacement in basement utility area. Documented existing furnace/air handler unit with connected ductwork and assessed aging mechanical infrastructure including deteriorating pipes and ventilation components. Provided additional equipment options and configurations based on customer request for expanded replacement alternatives.
Responded to service call for leaking steam radiator in century-old hot water boiler system. Upon inspection, identified active leak at radiator valve connection point due to deteriorated threading and aged pipe fittings consistent with original 100-year-old installation. Documented existing conditions with photographs showing corroded metal elbow fitting, compromised pipe connections, and surrounding plumbing infrastructure. Advised customer of repair options and system age considerations for this antique heating system.
Responded to service call for air handler leaking in attic. Inspected HVAC air handler unit and condensate drainage system. Found condensate drain pan installed below unit on wooden support framing, assessed flexible ductwork connections and insulated cabinet for signs of moisture intrusion or drainage issues.
Responded to no-cooling complaint on residential AC system. Upon arrival, confirmed condenser unit operational but outdoor fan motor failed and producing electrical noise. Diagnosed faulty condenser fan motor preventing heat rejection from refrigeration cycle. Replaced defective fan motor, restored proper airflow across condenser coil, and verified system cooling performance. Unit returned to normal operation with proper temperature differential across evaporator coil.
Performed cooling maintenance on a 9-year-old mini split system with known refrigerant leak history. Checked and assessed refrigerant charge levels on the outdoor condenser unit. Additionally provided assistance with a minor plumbing issue involving an outdoor spigot.
Installed a new 50-gallon Bradford White residential water heater in basement utility area. Connected copper supply lines and discharge piping, installed proper venting system, and ensured all connections meet code requirements and manufacturer specifications.
Replaced defective collector box assembly on gas furnace heating system. Removed access panels to access heat exchanger and combustion air components. Installed new collector box with proper gaskets and replaced inducer motor gaskets to ensure proper seal and prevent combustion gas leakage. Verified all electrical connections were secure, tested system operation, and confirmed proper draft pressure and venting. Unit restored to safe operating condition with all components properly sealed and functioning as designed.
Completed seasonal air conditioning tune-up on York model YCJF30S41S1A outdoor condensing unit containing 3 lbs 7 oz of R-410A refrigerant. Performed comprehensive system inspection and maintenance on unit that has been in service for approximately 20 years. Cleaned condenser coil, checked electrical connections, verified proper voltage at 208-230V single-phase supply, and confirmed refrigerant charge levels. System was found to be operational with no immediate issues detected during diagnostic evaluation.
Responded to emergency water heater failure and provided estimate for replacement of failed tanked hot water heater unit. Upon inspection, found existing water heater had catastrophically failed in basement mechanical room. Documented current installation configuration including copper supply lines, gas connections, and venting system. Assessed surrounding plumbing infrastructure and clearances for new unit installation. Photographed failed equipment and existing piping arrangement to prepare accurate replacement estimate for customer approval.
Completed comprehensive preventative maintenance on a 3-year-old Carrier air conditioning system, model CVPVYA6024KWDEAA utilizing R-410A refrigerant. Performed full AC tune-up including inspection of all major components, verified refrigerant charge levels, checked electrical connections, cleaned condenser coils, tested system operation and confirmed unit is functioning within manufacturer specifications with no issues found.
Conducted comprehensive HVAC system assessment in attic space for complete system replacement estimate. Evaluated existing air handler unit with associated flexible metallic ductwork distribution network throughout the residential attic installation. Documented current equipment configuration including beige air handler mounted on drain pan with white PVC condensate drainage piping and multiple runs of insulated flex duct extending to various zones. Assessed condition of existing ductwork showing typical wear patterns, compression points, and routing through confined attic space with exposed wooden roof trusses. Photographed complete system layout including air handler positioning, duct connections, support strapping, and overall installation accessibility for replacement planning purposes.
Responded to service call for gas water heater displaying flammable vapor sensor light and status code seven, resulting in no hot water for three days. Upon arrival, inspected unit and diagnostic indicators to assess flammable vapor ignition control (FVIR) system malfunction. Verified gas supply, electrical connections, and proper ventilation to water heater located in utility closet alongside HVAC equipment. Evaluated sensor functionality, combustion chamber conditions, and control board operation to determine cause of safety lockout preventing unit from firing.
Performed routine maintenance on a 7-year-old Goodman air conditioning system, model EN04X42L17A1, manufactured in November 2018 and utilizing R-410A refrigerant. Completed standard tune-up procedures including inspection of outdoor unit components, verification of unit data plate information, and documentation of equipment specifications for service records.
Responded to no cooling call on 3-year-old Bryant air conditioning system. Upon arrival, performed system diagnostics and found thermostat configuration issues affecting zone control operation. Accessed thermostat settings menu and reviewed zone occupancy setup for over-garage area, which was improperly configured. Verified DNS settings and network connectivity on Bryant touchscreen control panel to ensure proper communication between thermostat and HVAC equipment. Adjusted zone settings from disabled to enabled status and confirmed proper thermostat-to-system communication. Tested system operation and verified cooling cycle initiated correctly. System now functioning as designed with proper zone control and thermostat response.
Completed scheduled recurring cooling maintenance service on outdoor air conditioning unit. Upon arrival, found unit operational but surrounded by overgrown vegetation including weeds, grasses, and climbing vines that had encroached significantly around the equipment. Removed access panel for internal inspection and discovered compressor exhibiting extensive rust coverage across entire cylindrical surface, indicating advanced age and prolonged weather exposure. Documented equipment condition through photographs showing heavily corroded compressor, coil assembly, electrical control components with exposed wiring, and fan motor assembly. Unit's green metal housing also displayed signs of aging and outdoor element exposure. Cleared immediate area of fallen leaves and debris. Verified unit operation and confirmed cooling system functionality despite visible deterioration of internal components. Recommended monitoring compressor condition closely due to extensive corrosion and considering v
Responded to water leak under kitchen sink originating from garbage disposal drain connections. Upon inspection, identified leaking pipes at disposal discharge point with visible water damage on cabinet floor. Photographed existing plumbing configuration showing P-trap assembly, disposal unit, and supply lines for documentation purposes.
Performed comprehensive A/C tune-up including inspection of evaporator coil fins and heat exchanger assembly. Verified system temperatures with digital thermometer, recording supply air temperature of 57.65°F, confirming proper cooling performance and refrigerant charge levels.
Performed comprehensive preventive maintenance on a 10-year-old air conditioning system. Completed full system inspection including blower assembly examination, verified proper operation of all components, and documented equipment condition with photographic records. System found operating within normal parameters with no deficiencies noted or corrective actions required.