With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!
Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in October 2026. The most recent job was on October 9, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Performed diagnostic service on a 2-year-old natural gas steam boiler with a malfunctioning automatic water feed system. Inspected the auto-fill valve assembly, electrical connections, and associated components to identify the cause of failure. Documented existing conditions of the boiler room equipment and mechanical installations for service records.
Completed full HVAC system replacement including furnace, evaporator coil, air conditioning condenser unit, Ecobee smart thermostat, and 700CFM media air cleaner. Removed existing equipment and installed new high-efficiency furnace in basement utility area with proper venting configuration using white PVC intake and exhaust pipes. Mounted new evaporator coil on furnace plenum and connected refrigerant lines to outdoor condensing unit. Installed Ecobee thermostat with updated wiring and configured system settings for optimal performance. Integrated 700CFM media air cleaner into ductwork for enhanced indoor air quality. Ran all necessary electrical connections including new conduit and wiring to code specifications. Verified system operation with dual port manometer readings showing proper static pressure at 0.347 inches water column. Tested all safety controls, airflow, and thermostat functionality to ensure complete system integration and performance.
Responded to service call for residential furnace not turning on following recent thermostat installation. Upon arrival, inspected 28-year-old Tempstar furnace unit located in basement utility area. Evaluated system operation, electrical connections, thermostat wiring, and overall equipment condition. Documented existing furnace installation with galvanized ductwork, gas line connections, and associated mechanical components. Based on age of equipment and operational assessment, provided estimate for complete HVAC system replacement to address heating failure and prevent future reliability issues.
Responded to no-heat call for residential furnace system. Upon arrival, conducted thorough inspection of heating equipment and associated components in basement mechanical room. Diagnosed system failure, identified faulty components, and restored unit to proper operating condition. Verified all safety controls, tested system operation through complete heating cycle, and confirmed adequate heat delivery throughout structure. Unit left in full operational status.
Responded to no-heat call on 28-year-old Tempstar furnace that failed to operate following recent thermostat installation. Upon arrival, inspected furnace and newly installed thermostat wiring, verified proper connections and confirmed unit returned to normal operation. Customer advised that aging equipment may require replacement consideration in near future due to age and potential reliability concerns.
Replaced defective inducer motor on HVAC unit and performed combustion analysis testing to verify proper operation. System tested and confirmed operational with acceptable CO levels and temperature differentials within manufacturer specifications, covered under parts warranty.
Responded to emergency plumbing call for multiple leaking pipes with exposed access through open ceiling soffit. Replaced deteriorated galvanized steel supply line and galvanized sink sanitary line that were actively leaking. Additionally addressed steam heating system issues by performing boiler skimming procedure on VEH boiler and repaired leaking steam supply pipe at joint connection. All repairs completed with accessible piping in exposed structural areas as documented in photos showing aged wooden joists and existing plumbing infrastructure.
Performed routine maintenance and tune-up on an eight-year-old furnace located in utility closet with no reported issues. Conducted comprehensive system diagnostics using combustion analyzer, measuring oxygen levels at 9.3%, carbon dioxide at 6.2%, and temperature readings at 94.8°F to verify proper combustion efficiency. Inspected burner assembly during operation, confirming clean blue flame pattern across all burner ports and proper ignition sequence, while examining gas supply lines and copper piping for integrity and signs of corrosion or wear.
Responded to emergency service call for multi-boiler system with reported radiator leak and no-heat condition on second unit. Accessed boiler through ceiling opening in unfinished space, navigating floor joists and existing plumbing infrastructure to reach equipment. Inspected all three boilers, identified and addressed leaking radiator connection and diagnosed heating system malfunction on affected unit, completing repairs to restore full operation before customer's departure.
Responded to service call for 9-year-old Carrier furnace that was running but not producing heat. Performed thorough system inspection and cleaning of the furnace unit, including burner assembly, flame sensor, and blower components. Verified proper operation of all safety controls, confirmed adequate airflow through the system, and tested heating cycle to ensure unit restored to full functionality.
Completed full HVAC system replacement including furnace, evaporator coil, air conditioning condenser unit, Ecobee thermostat, and 700M humidifier. Removed existing equipment and installed new furnace in basement mechanical room with proper venting through white PVC piping routed vertically and horizontally along ceiling joists. Mounted new outdoor condensing unit on composite pad against exterior wall with electrical disconnect box and proper conduit connections. Installed evaporator coil, configured ductwork connections, and integrated humidifier into system. Programmed Ecobee smart thermostat for optimal system operation and verified all components functioning correctly with proper airflow and refrigerant charge.
Completed preventive maintenance on a 14-year-old gas-powered heating system. Performed combustion analysis using digital analyzer, recording oxygen, carbon monoxide, carbon dioxide levels, and temperature differentials to verify safe and efficient operation. Inspected blower assembly and fan motor, confirming proper airflow and mechanical integrity of all rotating components.
Responded to customer concern regarding a leaking master bathroom toilet and clarification about toilet installation. Upon arrival, performed thorough inspection of the toilet tank components and flushing mechanism. Examined the fill valve assembly, flapper valve, chain connection, and overflow tube for proper operation and signs of leakage. Verified all internal tank components were functioning correctly with no active leaks detected at time of inspection. Documented existing toilet installation and confirmed unit was properly installed and operational, addressing customer's question about missing toilet installation.
Completed routine winter maintenance tune-up on 15-year-old furnace system. Performed comprehensive inspection of heating equipment, including examination of heat exchanger, blower assembly, and ductwork components. Documented equipment condition with photographic evidence showing interior plenum assembly with damper mechanism and numbered mounting brackets, as well as corrugated metal ductwork displaying surface oxidation and weathering consistent with system age. All critical components assessed for safe operation during heating season.
Completed tune-up service on two boiler systems in basement mechanical room: one electric unit and one steam boiler, both approximately 12 years old. Replaced defective coupling on steam piping system to ensure proper connection integrity. Performed standard maintenance procedures on both units, inspecting water heater connections, pressure relief valves, and associated copper piping to verify safe operating conditions.
Completed scheduled heating maintenance on two systems: a 13-year-old steam boiler and a 4-year-old gas furnace. Performed comprehensive inspections of both units, including examination of gas valve assembly, electrical connections, and heat exchanger components. Inspected boiler's internal components, verifying proper operation of control systems, actuators, and safety devices. Checked furnace heat exchanger for signs of deterioration or cracking, confirmed proper fin alignment and cleanliness. Tested all electrical connections, verified wire integrity throughout both systems, and ensured proper grounding. Both heating systems operational and functioning within manufacturer specifications at time of service completion.
Performed inspection of boiler heating system with newer boiler unit connected to older distribution system. Identified multiple cast iron radiators throughout property exhibiting leaks at control valves and excessive operational noise. Documented deteriorated radiator conditions showing significant corrosion, rust accumulation on surfaces and fins, and failing valve connections with visible moisture damage. Recommended replacement of aging radiators and associated valve assemblies to eliminate leaks and restore quiet system operation.
Responded to reported water leak from exterior hose bib mounted on wooden deck. Upon inspection, found severe corrosion and rust damage to valve body and handle, with active leak at connection point. Shut off water supply, removed deteriorated fixture, and installed new frost-proof sillcock with proper sealing to prevent future leaks. Tested new installation for proper operation and verified no additional leaks present. Documented pre-existing bathroom plumbing fixtures during site assessment, confirming no related issues in adjacent areas.
Responded to callback for non-operational boiler with interior temperature at 48 degrees. Upon inspection, discovered significant water damage and corrosion on boiler base panel, with visible rust staining and deterioration indicating ongoing moisture intrusion. Coordinated arrival time with house sitter and documented equipment condition with photographs for further assessment and repair recommendations.
Conducted comprehensive boiler replacement estimate for century-old heating system in basement mechanical room. Evaluated existing boiler with extensive insulation deterioration, assessed removal requirements and clearances, documented current piping configuration including expansion tank and distribution lines, and provided multiple equipment options for complete system replacement to meet modern efficiency and safety standards.
