With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in September 2026. The most recent job was on September 10, 2026.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Completed fall preventive maintenance on two gas furnaces serving upstairs and downstairs zones. Performed comprehensive tune-up on both units including combustion analysis, which confirmed proper CO levels, CO2 readings at 7.4%, and oxygen levels at 10.8% indicating efficient burner operation. Inspected and tested all safety controls, heat exchangers, blower assemblies, and venting systems. Verified proper ignition sequence, flame sensor operation, and limit switch functionality on both furnaces. Checked and recorded temperature rise across heat exchangers within manufacturer specifications. Cleaned burner assemblies, inspected gas connections for leaks, and confirmed proper gas pressure. Both units operating efficiently with no deficiencies noted at time of service.
Completed comprehensive heating system maintenance and diagnostics on gas-fired HVAC unit. Performed combustion analysis using calibrated digital diagnostic meter, measuring critical parameters including carbon monoxide levels (8.2%), carbon dioxide levels (7.2%), and supply air temperature (105.5°F). All combustion readings verified within acceptable operational ranges, confirming safe and efficient system performance.
Completed installation of Peerless steam boiler model 63-06 rated at 250,000 BTUs. Installation included new backflow preventer, automatic water feeder with digital display, low water cutoff device, programmable thermostat, and vaporstat pressure control for enhanced system performance. Performed near boiler piping modifications to ensure proper steam distribution and added main line steam vent in basement to improve system efficiency. Coordinated asbestos abatement prior to new equipment installation. All components installed per manufacturer specifications and local code requirements. System tested and operational upon completion.
Installed new hot water heater in basement utility room and replaced existing expansion tank with new unit mounted above the water heater. All copper piping connections were completed and system was tested for proper operation.
Completed scheduled boiler maintenance between 8:00-8:30 AM. Performed standard preventive maintenance procedures including inspection of all operational components, burner assembly, heat exchanger, and safety controls. Documented existing conditions with photographs showing significant corrosion on supply and return piping throughout the mechanical space, along with evidence of moisture damage to overhead structural surfaces. All maintenance tasks completed as scheduled and system confirmed operational.
Responded to service call for boiler water level issue and performed comprehensive maintenance on steam boiler system. Inspected and serviced control unit with water level monitoring components, verified proper operation of low water cutoff safety device. Examined copper supply lines, brass shut-off valves, and associated piping connections for leaks or deterioration. Tested pressure gauge accuracy and confirmed all safety controls functioning within manufacturer specifications. Cleaned and inspected boiler internals, checked water feed system operation, and adjusted water level settings as needed. Verified exhaust venting system integrity and proper draft operation. Inspected all piping insulation for damage and confirmed system pressure readings were within normal operating parameters. System restored to full operational status with all safety devices tested and confirmed operational.
Completed scheduled maintenance on two 25-year-old furnace systems in accordance with MVP heating maintenance protocol. Performed comprehensive inspection of both units, including visual examination of burner assemblies, gas valves, blower motors, electrical connections, and ductwork connections. Verified proper ignition sequence and observed clean blue flame pattern across burner assembly, indicating proper air-fuel mixture and combustion. Inspected all wiring connections, including control circuits and safety devices, confirming secure connections and proper function. Checked humidifier operation and assessed overall system performance. Both furnace units operational and functioning within normal parameters at time of service completion.
Responded to no cooling call on 2-year-old air conditioning system located in utility room. Upon arrival, performed system diagnostics and inspected outdoor unit components. Removed access panel and examined electrical connections, capacitor, contactor, and wiring harnesses. All electrical components including dual-run capacitor and contactor relay were found to be in proper working condition with secure wire connections. Verified all wire nuts and terminals were tight and properly seated. System tested and restored to normal cooling operation.
Completed full HVAC system replacement including installation of new furnace, evaporator coil, two-stage air conditioning unit utilizing R-454B refrigerant, and Ecobee thermostat. All equipment properly mounted, connected, and tested for optimal operation with condensate drainage lines installed and all ductwork secured.
Completed full installation of Peerless steam gas boiler model 64-08 in basement utility room. Installation included new automatic water feeder with digital display, backflow preventer, digital programmable thermostat, and vaporstat pressure control for enhanced system operation and efficiency. All near boiler piping modifications were performed along with new flue pipe connection to existing chimney, ensuring proper venting and code compliance.
Installed three customer-supplied faucets in residential bathroom, including a three-piece chrome widespread lavatory faucet set with separate hot and cold handle controls and center spout. Connected supply lines to existing shut-off valves, secured drain assembly with pop-up stopper mechanism, and verified proper water flow and leak-free operation of all fixtures.
Responded to service call for AC unit not cooling properly. Upon arrival, performed complete system inspection of outdoor condenser unit, checking refrigerant levels, electrical connections, and fan motor operation. Unit found to be functioning within normal parameters; verified proper airflow through condenser coils and confirmed compressor engagement.
Responded to customer concern regarding one air conditioning unit not operating correctly. Performed comprehensive tune-up service on the affected system, including inspection of electrical components, capacitor, contactor, and all associated wiring connections within the outdoor condensing unit. All components were found to be functioning within normal parameters, and the system was verified to be operating properly upon completion of the maintenance service.
Performed comprehensive maintenance on a Lochinvar tanked water heater experiencing mineral buildup and operational noise. Completed full tank flush to remove sediment accumulation, eliminating the grumbling sound caused by mineral deposits on the heating element. Additionally, addressed a gas leak on the furnace heating system by removing, inspecting, and reinstalling the pilot light fitting with proper torque specifications to ensure a secure, leak-free connection. All systems tested and verified operational upon completion.
Replaced outdoor condensing unit at residential property. New condenser installed on existing concrete pad against exterior wall with proper clearances maintained. Unit positioned to avoid fresh cement near drain and garbage can area as specified. Connected refrigerant lines to new system and performed complete evacuation using micron gauge to verify proper vacuum levels were achieved. Charged system with refrigerant per manufacturer specifications and conducted operational testing. Verified all electrical connections at disconnect box, confirmed proper voltage and amperage readings. System tested and running within normal operating parameters with appropriate pressures and temperatures recorded on manifold gauges.
Replaced compromised steam line section that was causing system leaks. Pressure tested all connections to verify integrity of new installation and confirm no additional leaks were present. Performed complete boiler maintenance service following the steam line repair to ensure optimal system operation.
Responded to service call for Lochinvar water heater with dripping temperature and pressure relief valve. Inspected unit and photographed existing conditions, documenting water heater installation, plumbing connections, and relief valve assembly for customer records and further assessment of intermittent discharge issue.
# HVAC Service Completed
Responded to no-cooling call for 12-year-old residential air conditioning system affecting entire home. Upon arrival, performed diagnostic assessment of outdoor condensing unit and indoor air handling components.
Measured supply air temperature at 57.5°F and return air temperature at 75.5°F at the air handler, confirming system was operating but not achieving adequate cooling capacity. Temperature differential of 18°F indicated insufficient cooling performance for proper comfort conditions.
Conducted comprehensive system evaluation including refrigerant pressures, electrical components, and airflow measurements. Inspected air filter condition and ductwork connections. Given the age of the equipment and operational parameters observed, provided customer with detailed findings and recommended repair options to restore full cooling capacity.
System requires additional service to address cooling deficiency. Customer advised of next steps for complete resolution
Conducted comprehensive assessment of existing residential HVAC system for equipment replacement estimate. Evaluated outdoor air conditioning condenser unit positioned on gravel pad adjacent to brick exterior, noting unit age exceeds 20 years and exhibits typical wear consistent with end-of-service-life equipment. Inspected indoor furnace cabinet unit located in basement utility area, documenting current system configuration including horizontal ductwork connections and electrical service routing. Photographed both outdoor condenser and indoor air handler components to document existing installation conditions, equipment specifications, and site-specific factors affecting replacement scope.
Completed comprehensive heating maintenance on a 13-year-old gas furnace system under the MVP Heat maintenance program. Performed full system diagnostics using combustion analyzer, which confirmed proper combustion efficiency with oxygen levels at 7.0%, carbon dioxide at 7.9%, and carbon monoxide reading at 11 ppm. Flue temperature measured at 380.2°F, indicating normal operating conditions. All safety controls, ignition components, and heat exchanger were inspected and found to be functioning within manufacturer specifications, with system operating safely and efficiently.