With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Successfully completed reinstallation of four steam radiators, including replacement of all valves and traps. Work performed by two technicians over 5-6 hours with proper floor protection in place during the renovation process.
Performed scheduled maintenance renewal on two furnaces. Conducted combustion analysis with Testo 310 showing 7.3% CO2 and 34ppm CO readings. Verified proper flame pattern and inspected gas valve assembly, connections, and wiring to ensure safe and efficient operation.
Completed heating tune-up service on gas furnace system. Inspected burner assembly confirming proper blue flame pattern and verified heat exchanger operation with temperature reading of 110.0°F at supply plenum. All electrical connections, gas valve, and PVC venting system were examined and found to be in normal working condition.
Performed scheduled heating maintenance on 15-year-old boiler system. Conducted comprehensive combustion analysis with readings of CO/CO2 levels, efficiency loss percentage, and excess air ratio (109.7% XAIR). Inspected connection points and wiring harness at control assembly; all components functioning within normal parameters.
Performed diagnostic check on Reznor electric garage heater as requested. Inspected unit mounted on brick wall and verified electrical connections at Eaton disconnect switch. Confirmed proper operation of heating element and ventilation system.
Removed and replaced customer-provided toilet. Disconnected existing supply line, which showed signs of corrosion at the shut-off valve with visible water staining on adjacent wall. Installed new toilet with proper sealing, connected to existing plumbing, and verified proper operation with no leaks.
Conducted a comprehensive furnace replacement estimate on a 50+ year old heating system. Current installation features an aging blue-green furnace with visible wear and deterioration, connected to galvanized ductwork with existing PRODUCTIVE system labeling. Replacement recommendation will address the aged equipment, improve system efficiency, and ensure proper connection to existing gas lines and ductwork infrastructure.
Responded to service call for Navien tankless water heater displaying error code E302 in residential sidewalk snow melt system. Diagnosed issue with expansion tank and circulation system, noting reduced pressure and flow. Installed new Honeywell expansion tank, replaced failing circulator pump, and flushed system to remove sediment buildup that was causing operational failure. System now functioning properly with no error codes.
Inspected attic ductwork and identified multiple holes in the ducts allowing external debris infiltration. Documented damaged sections with photos showing compromised insulation around the ductwork and an affected ceiling register/vent in what appears to be a residential room. Further repairs recommended to prevent continued contamination of the HVAC system.
Inspected older Niagara furnace (installed 1997) in response to customer complaint of burning rubber smell. Examination revealed significant deterioration of internal wooden components with visible discoloration and possible water damage. Unit requires replacement due to age and condition of critical components.
Successfully installed a new 40-gallon A.O. Smith ProLine water heater with expansion tank in utility area. Completed proper bonding of water lines per code requirements and connected all necessary hot/cold water connections with appropriate valves. System was tested and confirmed operational with proper venting.
Performed scheduled heating maintenance on two systems. Inspected operational furnace with healthy blue flame pattern at heat exchanger. Noted significant oxidation and rust formation on second heat exchanger fins requiring documentation and monitoring. Both systems are currently functional with recommended follow-up on corrosion issues.
Responded to service call for water heater leaking from bottom with pilot light failure. Upon inspection, determined tank had reached end of life with visible corrosion at vent connection and water damage. Completed installation of new water heater unit, properly connecting copper supply lines, exhaust vent, and expansion tank to existing plumbing infrastructure.
Conducted on-site assessment of a 30+ year old steam boiler that is no longer operational. Visual inspection revealed an aging system with extensive deterioration, requiring complete replacement rather than repair due to the anticipated cost of parts and labor. System evaluation performed between 11:30-1:30, documented with photographs of the existing boiler, ventilation components, and associated plumbing infrastructure in the basement utility area.
Responded to service call for 16-year-old Weil-McLain boiler with corroded and leaking sight glass assembly. Upon inspection, confirmed significant corrosion at connection points and replaced the damaged sight glass assembly to restore proper operation and eliminate leakage. System was tested and verified to be functioning correctly with no further leaks observed.
Performed a comprehensive tune-up on residential heating system, including inspection of heat exchanger fins and verification of proper ductwork connections. Examined copper piping and pressure gauge readings to ensure optimal system performance, with all components functioning within normal parameters.
Performed scheduled Home Plan Heating Tune Up, including comprehensive system diagnostics with digital testing equipment to verify proper electrical parameters. Inspected and cleaned blower wheel assembly, confirming proper operation with no signs of wear or damage to the squirrel cage structure or motor shaft.
Performed maintenance service on HP steam boiler system, inspecting the main distribution line and associated PVC condensate return piping. Verified proper operation of condensate pump assembly and confirmed no leaks present in the system.
Responded to service call for tankless water heater experiencing error codes since installation. Discovered severe water damage and mold growth on adjacent wall, indicating possible leakage issues. Collected contaminated water sample for testing and documented extensive structural deterioration requiring remediation.
Performed post-flood inspection of 1-year-old boiler system installed by our company. Observed water damage on concrete floor around unit base with visible moisture patches. System appears operational with intact connections; however, recommended preventative maintenance to address potential water infiltration concerns and ensure continued safe operation.