With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in October 2026. The most recent job was on October 6, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Responded to service call for multiple plumbing issues including two blocked sinks, leaking toilet, toilet replacement request, and shower inspection. Assessed and addressed drainage concerns at kitchen and bathroom sink locations. Evaluated TOTO toilet for reported leak and discussed replacement options with property occupant. Inspected bathtub plumbing fixtures including chrome spout, drain assembly, and strainer for proper operation and potential issues. Documented conditions of toilet and tub installations with photographs for service records.
Performed preventative maintenance tune-up on 8-year-old residential boiler system located in basement. Conducted comprehensive inspection of boiler components, burner assembly, ignition control module, gas connections, and associated piping including copper supply lines and shut-off valves with pressure gauges. Verified proper operation of all safety controls, tested system functionality, and confirmed equipment is operating within manufacturer specifications.
Completed comprehensive furnace tune-up on 12-year-old unit. Performed combustion analysis with readings showing O2 at 12.4%, CO at 28 ppm, CO2 at 4.5%, and supply temperature at 89.8°F, confirming safe and efficient operation within manufacturer specifications.
Responded to no-heat call on 15-year-old Lennox furnace system located in basement. Upon arrival, confirmed unit was not operating following recent service visit. Performed diagnostic inspection and discovered burner assembly had failed to ignite. Removed access panel and inspected burner compartment, noting blue LED flame sensor indicators were illuminated but burners were not firing. Checked gas supply line pressure and confirmed adequate flow to manifold. Tested ignition system components and verified proper voltage to igniter. Identified issue with burner ignition sequence and reset control board parameters. Cycled system through multiple heating calls to confirm proper ignition and flame establishment across all burner ports. Verified blower motor operation and air distribution through supply ductwork. Inspected copper refrigerant lines and gas piping connections for any signs of leaks or damage. Confirmed all safety controls functioning properly including flame sensor and limit s
Completed routine furnace maintenance on 10-year-old residential heating system located in basement. Performed comprehensive inspection of furnace unit and associated HVAC components, verified proper operation of Emerson digital thermostat displaying current temperature settings, and ensured all safety labels and specifications were visible and intact. System tested and confirmed operational with all components functioning within normal parameters.
Completed comprehensive tune-up and safety inspection on two gas furnace systems. Verified proper ignition sequence, burner operation with clean blue flame pattern, electrical connections, and control functionality on both units. Customer informed of home protection plan renewal availability for continued coverage.
Completed comprehensive heating tune-up on 27+ year-old gas furnace per home plan recurring maintenance schedule. Performed full system inspection, verified proper burner operation with clean blue flame pattern across all burners, confirmed heat exchanger integrity, tested ignition system and safety controls, and documented unit condition with operational photos showing normal wear consistent with age.
Conducted comprehensive assessment of 31-year-old furnace system showing significant deterioration and visible staining indicative of long-term operational stress. Documented existing equipment condition, noting rust discoloration and age-related wear on cabinet surfaces. Provided detailed replacement estimate for complete furnace system upgrade to modern, energy-efficient unit meeting current safety and performance standards.
Performed comprehensive annual maintenance on 30-year-old steam boiler system. Inspected pump assembly, motor housing, and associated piping connections for wear and operational integrity. Conducted combustion analysis using digital flue gas analyzer, recording temperature readings of 381.5°F and oxygen levels of 3.8%, confirming proper combustion efficiency within acceptable parameters. Verified all threaded connections, assessed pump condition showing age-appropriate wear, and confirmed system operational status.
Conducted comprehensive on-site evaluation of existing residential HVAC system located in basement utility area for furnace replacement estimate. Documented current equipment configuration including existing beige/tan furnace unit with associated ductwork connections, green system components, and water heater placement. Assessed mechanical room layout, ceiling joist clearances, existing duct routing, and available space for new equipment installation. Photographed equipment specifications, warning labels, utility connections, and surrounding infrastructure to prepare detailed replacement proposal for homeowner consideration.
Completed preventive maintenance on 2-year-old gas furnace system. Performed comprehensive inspection of unit components, verified proper operation of all mechanical and safety systems, and documented equipment condition using inspection camera for quality assurance purposes.
Responded to request to inspect dielectric unions on water heater installation. Upon visual examination, discovered significant corrosion and rust accumulation at the base connection points of the copper piping system where it interfaces with the water heater unit. Documented the deteriorated condition with photographs showing extensive reddish-brown oxidation buildup forming around the lower pipe connections, indicating potential failure of the dielectric unions and ongoing galvanic corrosion between dissimilar metals.
# HVAC Maintenance - Heating System Service
Performed comprehensive annual maintenance on a 31-year-old furnace system per maintenance agreement renewal. Conducted full system inspection including visual assessment of cabinet condition, ductwork connections, and all accessible components. Performed combustion analysis testing which revealed readings of 17.3% O2, 3 ppm CO, and 2.1% CO2, indicating the unit requires combustion adjustment to optimize efficiency and safety. Temperature differential measurements showed T2 at 32.4°F and T3 at 4.1°F during testing protocol.
Inspected all burner components, heat exchanger surfaces for cracks or deterioration, blower assembly, and electrical connections. Verified proper venting and flue pipe integrity on this vintage green cabinet furnace unit. Checked gas pressure, pilot assembly, and flame sensor operation. Examined filter condition and airflow through the system. Assessed condition of copper refrigerant lines and galvanized ductwork for an
Completed comprehensive annual maintenance on 10-year-old Carrier gas furnace. Performed full system inspection including burner assembly, heat exchanger, and ignition components. Verified proper gas combustion with blue flame pattern and confirmed all burners firing correctly. Inspected and tested blower motor operation, checked electrical connections, and verified proper venting through PVC exhaust system. Cleaned burner assembly, tested safety controls, and confirmed condensate drainage functioning properly. System operating within manufacturer specifications with no issues identified.
# HVAC Maintenance - Steam Boiler
Performed routine maintenance on residential boiler system located in basement mechanical room. Conducted comprehensive combustion analysis using calibrated digital analyzer to assess system performance and efficiency. Measured flue gas composition with readings showing oxygen level at 8.7%, carbon dioxide at 7.0%, carbon monoxide at 3 ppm, and stack temperature at 313.6°F. All combustion values fell within acceptable parameters, indicating proper burner operation and fuel-to-air ratio.
Visually inspected boiler unit, associated piping systems, and connected components including water heater and expansion tank. Examined copper piping for signs of corrosion, leaks, or deterioration. Verified proper installation and mounting of all system components on platform base. Checked pressure relief valve, gauges, and control panel for proper operation. Inspected ductwork connections and ventilation pathways to ensure safe exhaust of combustion gases.
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Completed annual maintenance inspection on 10-year-old gas furnace under home plan service agreement. Performed comprehensive system evaluation including heat exchanger inspection, burner assembly cleaning, ignition system testing, and airflow verification. Evaporator coils showed evidence of normal operational condensation during inspection, confirming proper refrigerant cycle function. All safety controls tested and verified operational, blower motor and electrical connections inspected, air filter checked, and system cycled through complete heating operation to ensure proper performance for the upcoming season.
# HVAC Maintenance - Heating System Service
Completed comprehensive preventive maintenance on a 15-year-old boiler heating system. Performed full system inspection including visual assessment of ductwork, insulation integrity, and mechanical components in the attic/utility space. Documented existing wear on flexible ductwork showing outer jacket degradation and minor fraying with exposed insulation material, as well as accumulation of dust and debris on system components. Verified proper operation of heating equipment and electrical connections. System operational upon completion of maintenance protocol.
Performed comprehensive heating system tune-up on Carrier furnace located in basement. Conducted thorough inspection of furnace cabinet, heat exchanger, and burner assembly. Verified proper operation of integrated Carrier humidifier system with visual inspection of water supply lines and shut-off valves. Tested combustion efficiency using digital analyzer, recording oxygen levels at 16.5%, carbon monoxide readings, carbon dioxide levels, and temperature differentials with supply air at 281°F and return air at 75°F. All combustion parameters within manufacturer specifications. Inspected ductwork connections and metallic flex conduit for secure fastening and proper sealing. Verified electrical connections and wiring integrity throughout system. Examined PVC drainage lines and confirmed proper valve operation. Provided guidance on ecobee thermostat system operation and programming as requested. System operating efficiently with no deficiencies noted. All safety controls functioning proper
Completed comprehensive tune-up on 20-year-old boiler system located in basement. Performed standard maintenance procedures including inspection of burner assembly, heat exchanger, piping connections, and electrical components. System found operating within normal parameters with no deficiencies noted; all components properly secured and functioning as designed.
Completed comprehensive boiler tune-up and maintenance inspection on gas-fired heating system. Performed combustion analysis using diagnostic meter, verified proper burner operation with acceptable flame characteristics showing appropriate blue flame pattern, and inspected all accessible system components including gas piping, burner assembly, and heat exchanger surfaces for safe operation.