With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Performed complete air conditioning tune-up on outdoor condensing unit. Conducted comprehensive system inspection including temperature and pressure diagnostics, cleaned condenser coils, verified proper refrigerant levels, and tested electrical components to ensure optimal cooling performance for the upcoming season.
Completed scheduled preventive maintenance on 5-year-old Carrier air conditioning system. Performed comprehensive AC tune-up including inspection of outdoor condensing unit, compressor assembly, and electrical disconnect. Verified all refrigerant lines, conduit connections, and mounting hardware secure and properly installed. System operating within normal parameters with no deficiencies noted.
Completed annual AC tune-up on three-year-old residential air conditioning system. Performed comprehensive inspection of outdoor condensing unit, verified proper operation of all components, and confirmed system is functioning within normal parameters. Unit shows no signs of immediate service needs and is operating efficiently.
Performed comprehensive estimate for HVAC system replacement on residential property with 1990s-era furnace that remains operational. Evaluated existing indoor furnace unit located in basement and outdoor condensing units positioned at building exterior, documented current equipment condition and configuration, and provided homeowner with replacement options for aging but functional heating and cooling system.
Replaced existing residential water heater with new white cylindrical unit in basement mechanical room. Installation included connecting copper supply and distribution lines to overhead plumbing system, ensuring proper venting, and verifying all safety labels and temperature-pressure relief valve are in place and functional.
Completed comprehensive air conditioning tune-up on residential cooling system. Performed standard preventive maintenance procedures including inspection of evaporator coil assembly, which showed normal operational wear with good structural integrity. System tested and confirmed operating within normal parameters with no deficiencies noted requiring immediate attention.
Completed comprehensive AC tune-up and maintenance on Lennox cooling system in basement mechanical room. Performed standard preventive maintenance procedures including system inspection, filter check, and operational testing to ensure optimal performance for the cooling season. System found to be in satisfactory working condition with all components functioning properly.
Responded to service call for shower lacking hot water in 90-year-old home. Diagnosed and replaced faulty Kohler shower valve cartridge and trim components, restoring proper hot water function to shower fixture. Performed routine inspection of sump pump system with no issues found. Completed annual backflow prevention assembly test on sprinkler system per code requirements, with device testing within acceptable parameters.
Responded to service call for leaking tanked water heater in basement utility room. Upon inspection, identified active leak condition on water heater unit with white cylindrical tank configuration. Assessed plumbing connections, copper supply lines, and surrounding area for moisture damage and safety concerns. Photographed equipment and installation for documentation purposes, noting concrete floor staining consistent with water leakage.
Responded to dispatch for non-operational attic HVAC unit. Upon inspection, assessed existing system located in attic space with flexible ductwork connected to aging equipment. Documented current installation including exterior HVAC unit and building infrastructure. Provided comprehensive estimate for complete system replacement to restore climate control functionality.
Performed comprehensive maintenance on 13-year-old Dunkirk DBU-125/DSL-125 hot water boiler system in conjunction with air handler service. Conducted thorough inspection of all boiler components, verified proper operation of electrical controls and safety systems including high-limit switches and flame sensors, checked burner assembly and combustion chamber for efficiency and safety compliance. Inspected and tested circulator pump motor with LED status indicator confirming proper operation, examined all gas and water line connections for leaks, verified proper venting and condensate drainage. Confirmed all manufacturer specifications are being met for gas supply pressure and water column relief settings. System operating within normal parameters with all safety certifications current and equipment functioning as designed.
Conducted on-site evaluation of 13-year-old residential HVAC system for replacement estimate. Assessed outdoor condensing unit showing significant age-related deterioration, including rust streaking, corrosion around mounting hardware, and weathered housing. Noted unit installed on ground with leaf debris and vegetation growth rather than proper concrete pad. Inspected indoor equipment including furnace and air handler in basement location. Documented existing system configuration with connected ductwork and control components. Photographed equipment condition and installation details to support replacement recommendation.
Responded to emergency water leak in basement of 96-year-old residential property where hot water tank was actively flooding the area. Upon arrival, assessed the compromised water heater and associated plumbing connections, including overhead piping infrastructure with PVC and gas lines running through exposed floor joists. Addressed the Lochinvar brand water heater failure, secured the water supply, and mitigated the active flooding condition to prevent further property damage to the basement structure and stored contents.
Responded to service call for hot water leaking from bottom of tanked water heater. Upon arrival, inspected Rheem brand water heater unit located in basement utility room. Observed visible water staining and discoloration on concrete floor surrounding base of tank, confirming active leak from lower section of vessel. Determined tank integrity had been compromised, likely due to internal corrosion and sediment buildup consistent with age of home and equipment. Documented condition of unit with photographs showing manufacturer labels, plumbing connections, and evidence of water damage at floor level. Advised that bottom tank leaks indicate failure of steel liner and are not repairable, requiring full water heater replacement to resolve issue and restore hot water service.
Responded to no hot water call at residential property. Upon arrival, discovered active water leak in mechanical room originating from water heater, with significant water accumulation on concrete floor. Temporarily mitigated immediate flooding by positioning collection bucket under leak source. Assessed water heater condition and identified failure requiring replacement or major repair. Documented extensive water damage to floor and surrounding area for insurance and follow-up purposes.
Completed comprehensive annual cooling system maintenance on residential HVAC system. Performed full AC tune-up on outdoor condensing unit and indoor air handler, including inspection of all major components, refrigerant line assessment, electrical connections verification, and system performance evaluation. All equipment found operating within normal parameters with no issues identified. System ready for cooling season operation.
Responded to callback for persistent error code 179 on thermostat following previous sensor and thermostat replacement. Attempted system reboot and diagnostic procedures to clear communication fault between indoor unit and outdoor unit. Verified thermostat display showing 73°F current temperature with 76°F setpoint, inspected outdoor unit components and wiring connections. Code remained active after troubleshooting attempts, indicating potential communication board or wiring issue requiring further diagnosis.
Completed comprehensive cooling system tune-up including inspection of condenser fan assembly and UV air purification system. Verified proper operation of blower wheel, checked all electrical connections and controls, and confirmed Fresh-Aire UV purifier was functioning correctly with indicator light illuminated. All components found operating within normal parameters with no immediate service needs identified.
Completed HVAC system replacement estimate for attic-installed air handler unit. Assessed existing equipment configuration, ductwork layout, and determined specifications for point-of-sale replacement system. Evaluated current flexible duct connections and recommended potential downsizing of ductwork from existing dimensions to improve system efficiency and airflow distribution throughout the conditioned space.
Responded to callback for water heater installation with reported basement water leakage. Upon inspection, confirmed system was operating at approximately 60 PSI without proper pressure regulation. Identified missing pressure reducing valve and thermal expansion tank from original installation, both critical components for safe water heater operation and code compliance. Documented existing corroded plumbing infrastructure and deteriorated pressure relief valve assembly showing significant oxidation and mineral buildup. Photographed current system configuration including pressure gauge readings and condition of existing brass fittings and copper piping. Explained to customer the necessity of installing pressure regulator to protect water heater from excessive incoming water pressure and expansion tank to accommodate thermal expansion, preventing potential system failure and water damage. Recommended immediate installation of both components to bring system into compliance and resolve l