With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in August 2026. The most recent job was on August 24, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Completed full HVAC system upgrade including removal of existing equipment and installation of new Bryant air conditioning condenser unit and evaporator coil. Mounted outdoor condenser on prepared gravel pad with proper clearances and connected refrigerant lines to indoor coil positioned above existing Bryant furnace. Installed new PVC condensate drain lines with appropriate pitch and routing through utility space. Ran electrical disconnect and line set through exterior wall penetration with proper sealing. Reused existing thermostat and verified communication with new equipment. Evacuated refrigerant lines to manufacturer specifications, charged system to nameplate requirements, and performed full operational testing of cooling cycle. Verified proper airflow, temperature split, and system pressures across all operating conditions.
Completed routine air conditioning tune-up on residential HVAC system. Performed comprehensive inspection of furnace/air handler unit and associated components, verified thermostat operation showing proper temperature control at 69°F setpoint, and confirmed system is operating within normal parameters with no deficiencies noted.
Performed extensive plumbing stack repair requiring access from basement through third floor. Opened walls and ceilings to expose main stack work and branch drains serving multiple fixtures including sinks and tubs. Utilized existing access panels behind tubs where available and created additional access points in ceilings and walls as needed to reach all affected drain lines. Coordinated with customer regarding necessary demolition scope prior to commencing work to ensure full understanding of access requirements for proper repair completion.
Responded to gas leak call at century-old residential property. Upon arrival, conducted thorough inspection of plumbing and gas piping system in basement mechanical room. Located active gas leak at valve assembly connected to aging gas piping infrastructure. White painted concrete block walls and corroded metal piping indicated extensive age of existing system components.
Identified leak source at gas valve fitting near green cylindrical pressure tank with multiple pipe connections. Performed leak detection procedures and confirmed gas escape at metallic valve assembly. Tagged affected piping with identification marker for documentation purposes. Isolated gas supply to affected section and performed necessary repairs to valve connections and fittings. Tested all repaired connections with leak detection solution to verify complete seal integrity. Restored gas service after confirming no residual leaks present in system.
Documented existing conditions including significantly corroded
Performed comprehensive tune-up and routine maintenance on 10-year-old steam boiler and 2-year-old water heater located in basement. Inspected all piping connections, brass fittings, and ball valves for leaks and proper operation. Verified burner assembly operation with visual flame inspection showing proper combustion with characteristic blue flames across all burner sections. Tested safety controls, examined heat exchanger components, and confirmed all electrical connections were secure. System operating within normal parameters upon completion.
Completed routine annual furnace maintenance and safety inspection on 1-year-old unit. Performed comprehensive tune-up including inspection of gas valve, burner assembly, heat exchanger, ignition components, and all electrical connections and wiring. All components found to be in proper working condition with no safety concerns identified. System operating within normal parameters.
Installed 1.25" x 1" tee fitting in existing gas line system and ran corrugated stainless steel tubing (CSST) across ceiling joists to back wall location. Transitioned from CSST to rigid black iron pipe, then ran polyethylene (PE) pipe underground with two 90-degree sweep elbows and capped termination point to complete gas line extension.
Conducted on-site evaluation for complete HVAC system replacement at residential property. Assessed existing Bryant furnace installation, electrical service panel capacity, and current infrastructure including venting, condensate drainage, and ductwork connections to provide comprehensive replacement estimate and equipment recommendations.
Completed on-site assessment for steam boiler replacement estimate to replace existing Mouat boiler system. Documented current mechanical room configuration including existing blue boiler unit with associated piping, valves, and connections, as well as attic-level HVAC equipment for potential Unico AC unit installation. Provided comprehensive estimate for new steam boiler installation and separate pricing for new Unico air conditioning system.
Responded to complaint of drilling noise coming from water pipes near air conditioning unit when system was operating. Upon arrival, confirmed noise ceased when AC was turned off. Performed diagnostic inspection of outdoor condensing unit and surrounding plumbing infrastructure. Measured electrical draw and operating temperatures to verify system performance. Determined noise was related to water hammer or pipe vibration induced by AC operation in 80-year-old home. Advised customer on potential causes and recommended follow-up with plumbing specialist to address pipe securing and water pressure regulation to prevent future occurrences and mitigate pipe burst risk.
Responded to cross-trade request for tankless water heater estimate and HVAC system balancing assessment. Evaluated existing A.O. Smith tank-style water heater installation in basement utility area, documenting current plumbing configuration including copper supply lines, gas connections with flexible yellow CSST line, and electrical service. Assessed reported temperature inconsistencies throughout multi-level residence with cold conditions on lower level and excessive heat upstairs, indicating inadequate system balancing and lack of airflow control options due to single-speed blower operation.
Responded to reported drilling noise from water pipes above downstairs sink in 80-year-old home. Upon arrival, inspected plumbing system and HVAC components in basement utility area near air conditioning unit. Confirmed noise ceased when air conditioning was turned off, indicating AC system rather than plumbing as source of disturbance. Examined copper water supply lines, shutoff valves, and exposed piping running along ceiling joists—all plumbing components found to be secure and functioning properly with no leaks, pressure issues, or risk of pipe burst. Inspected ceiling-mounted ductwork, flexible venting, and HVAC connections in vicinity of reported noise. Determined vibration from air conditioning operation was likely transmitting through adjacent pipes or mounting hardware, creating drilling-like sound. Advised that plumbing system posed no immediate concerns but recommended HVAC specialist evaluate air conditioning unit for loose components, mounting issues, or mechanical problem
Responded to no cooling complaint caused by wet switch safety shutoff. Upon inspection, found secondary drain pan filled with water due to condensate drainage system failure. Primary condensate drain line was severely blocked with biological growth and sediment buildup, preventing proper drainage and causing backup into safety pan. Cleared blockage from condensate drain line using appropriate tools and flushing methods. Verified condensate pump operation and confirmed proper water level management. Tested drain flow, reset wet switch safety device, and restored system to normal cooling operation. System now draining properly with no water accumulation in secondary pan.
Installed a two-handle chrome widespread lavatory faucet with pop-up drain assembly on bathroom sink. Ordered and supplied necessary extensions and volume control components to complete the installation and ensure proper water flow and drainage function.
Responded to service call for mini split system in bedroom. Inspected wall-mounted indoor unit and identified malfunctioning side louver that was not closing properly. Examined louver mechanism and heat exchanger components for obstruction or mechanical failure. Documented unit condition with photos showing internal components and control panel features. Provided guidance on obtaining replacement remote control for system operation. Reviewed warranty coverage details and explained what components and services are included under the existing warranty terms.
Responded to no cooling complaint on second floor air conditioning system. Evaluated 27-year-old HVAC system including furnace/air handler unit, ductwork, and associated components located in mechanical room. Documented existing equipment condition with photos showing aged system with worn flexible ductwork and standard residential installation configuration. Provided estimate for complete system replacement due to age and inefficiency of current equipment.
Completed comprehensive tune-up on SpacePak blower coil air conditioning system with age unknown. Performed full system inspection, verified proper operation of all components, checked refrigerant levels, cleaned coil surfaces, and inspected ductwork connections. System operating within normal parameters with no deficiencies noted.
Responded to no-cool call at residential property with two outdoor AC units. Upon arrival, performed visual inspection of aging condenser unit positioned on concrete pad against exterior brick wall. Unit showed significant weathering, dirt accumulation, and age-related wear consistent with system well beyond ten years of service life. Conducted diagnostic assessment to determine cause of complete system failure affecting entire home. Based on advanced age and condition of equipment, provided homeowner with findings and recommended options for repair versus replacement considerations given the unit's deteriorated state and unknown maintenance history.
# HVAC Maintenance - Cooling System Service
Completed annual preventive maintenance on a one-year-old residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, confirming proper operation of fan motor and compressor. Verified electrical connections at disconnect box and checked refrigerant lines for proper insulation and secure mounting. Indoor air handler inspection revealed moderate dust accumulation on squirrel cage blower wheel. Cleaned blower assembly to restore optimal airflow and system efficiency. Verified all components operating within normal parameters. System tested and left in proper working condition.
Returned to property following asbestos abatement around affected piping to assess and estimate repair of water-damaged plumbing system. Documented exposed pipe insulation deterioration and extensive water staining on basement surfaces, with evidence of ongoing moisture infiltration through compromised pipe insulation and structural components. Provided repair estimate for pipe replacement and remediation of water damage to complete work that was previously inaccessible due to asbestos concerns.