With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Completed installation of brass wall-mounted faucet valves and fixtures on bathroom vanity with granite countertop. Installed escutcheon plates, valve stems, and connected chrome supply lines to ensure proper water flow to sink basin. All fixtures secured and tested for functionality.
Completed annual preventative maintenance on both heating and air conditioning systems. Performed comprehensive tune-up including system diagnostics, electrical testing with multimeter, inspection of all components, and verification of proper operation. Both systems found to be functioning within normal parameters with no issues identified.
Inspected toilet tank and shower valve assembly to provide repair estimates. Evaluated Glacier Bay toilet internal flushing mechanism, including black plastic float assembly, flapper seal, and fill valve for proper operation and potential replacement needs. Assessed Delta Monitor single-handle shower mixing valve with chrome trim plate and control handle for functionality and repair requirements. Documented existing conditions including minor water staining and mineral deposits in toilet tank, and typical wear patterns on shower valve components. All necessary replacement parts identified for future repair work.
Responded to repeat furnace failure call. Upon inspection, found control board and ignition system components requiring diagnostic evaluation. Accessed unit interior, inspected wiring connections, ground wire installations, and flame sensor assembly (LMS350601). Reviewed LED diagnostic code reference label to troubleshoot system malfunction. Documented internal component configuration and electrical connections for service records.
Replaced failed compressor on upstairs air conditioning unit under manufacturer parts warranty. Recharged system with R-410A refrigerant and verified proper pressures using digital gauges. System tested and operating within normal parameters upon completion.
Completed scheduled cooling system tune-up and preventive maintenance inspection. Examined outdoor condenser unit coil assembly, noting moderate dust and debris accumulation on aluminum heat exchanger fins affecting airflow efficiency. Documented current condition of finned coil surfaces showing typical operational wear and environmental exposure consistent with regular system use.
Performed comprehensive AC tune-up on 3-year-old cooling system. Completed full maintenance protocol including inspection of condenser fan assembly, verified proper blade alignment and hub integrity, checked refrigerant levels, cleaned components, and tested system operation. All systems functioning within normal parameters with no issues found.
Responded to no-heat call on Carrier HVAC system. Upon arrival, diagnosed and resolved issue preventing system startup. Confirmed furnace now operating properly with all burners igniting and functioning correctly. Completed requested preventative maintenance service on both heating and cooling components per manufacturer specifications.
Completed routine spring maintenance and tune-up on a 9-year-old residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper operation of all components, checked refrigerant levels, cleaned coils, and tested electrical connections. Unit is functioning within normal parameters with no issues identified; system is well-maintained and ready for the cooling season.
Completed comprehensive cooling system maintenance on 21-year-old air conditioning unit located in basement utility area. Performed standard tune-up protocol including inspection of indoor air handler unit, verified operational status with power indicators functioning properly, checked filtration components and intake mesh screens for cleanliness and proper airflow, and examined unit housing for structural integrity. All system components found to be operating within normal parameters with no immediate service needs identified.
Performed complete condenser cleaning service on outdoor AC unit. Unit was accessed at exterior location against brick wall, where significant debris accumulation was found affecting system performance. Thoroughly cleaned condenser coils, removed dirt and organic matter from unit exterior and surrounding area. Inspected all accessible components during cleaning process. No replacement parts were required to complete this maintenance service. Customer was advised scheduling took approximately two hours and was informed service would be completed after 10 AM. Unit operational and ready for continued service upon completion.
Completed estimate for replacement of existing two-system HVAC setup. Assessed current basement installation featuring Lennox furnace with PVC venting and auxiliary equipment including water heater and filter housing. Evaluated outdoor equipment including Lennox air conditioning unit and secondary AC system positioned on gravel pad against building exterior. Documented existing equipment condition, installation configuration, and replacement requirements for dual-zone cooling system upgrade.
Responded to service call for boiler leaking hot water from bottom, upper left-hand corner. Upon arrival, parked in back of driveway per customer request and proceeded to basement mechanical room to inspect the heating system. Located gray metal boiler unit elevated on concrete blocks with dual exhaust pipes and associated plumbing connections. Conducted thorough visual inspection of the boiler assembly, examining all pipe connections, valves, and fittings in the affected area. Documented equipment condition through photographs showing the boiler installation, surrounding piping infrastructure including copper and PVC lines, and overall mechanical room layout. Assessed leak source and severity to determine appropriate repair recommendations and provided estimate for necessary corrective action to resolve the hot water leak issue.
Replaced primary and secondary washer shut-off valves in basement utility area. Installed new copper piping with brass fittings and red-handled manual control valves to provide reliable water flow control to washing machine connections. Work completed as part of coordinated multi-visit repair schedule requiring city clearance approval, with all new plumbing components properly secured and tested for proper operation.
Completed preventative maintenance on two air conditioning systems. Performed standard cooling season inspection including checking refrigerant levels, testing electrical connections, cleaning condensate drains, inspecting blower wheel assembly for debris accumulation, and verifying proper airflow and system operation on both units.
Completed heating tune-ups on multiple heat pump systems in a residential property with radiant heating distribution and boiler components. Performed comprehensive maintenance inspections, verified proper operation of all heating equipment including the Quantum boiler unit, checked PVC exhaust venting systems, and confirmed all manifold connections and pressure readings were within normal parameters.
Performed scheduled maintenance on Bradford White water heater in basement utility room. Inspected unit operation, tested temperature and pressure relief valve, checked all copper piping connections and shut-off valves, and verified proper functioning of expansion tank. Documented equipment condition with photos showing all mechanical connections, ductwork, and plumbing infrastructure in satisfactory working order.
# HVAC Maintenance - Cooling System Service
Performed comprehensive preventative maintenance and tune-up on a Carrier air conditioning unit less than 10 years old located in exterior side yard area. Utilized Fieldpiece SMAN refrigerant manifold and micron gauge to verify system pressures and temperatures, recording readings of 99.6 psig on low side and 194.4 psig on high side with corresponding temperature measurements. Inspected condenser coil fins, refrigerant lines, and electrical connections at outdoor unit. All system parameters tested within normal operating range and unit found to be functioning properly upon completion of seasonal maintenance service.
# HVAC Service - Boiler
Responded to service call for boiler leaking hot water from bottom, upper left-hand corner. Upon arrival, parked in back of driveway per customer request and proceeded to inspect the unit. Investigation revealed active water leakage originating from the lower section of the boiler assembly. Documented conditions with photographs showing water accumulation on basement floor with visible staining and moisture damage to surrounding concrete surfaces. The leak source was traced to the upper left-hand corner area of the boiler's lower section, indicating potential failure of internal components, gaskets, or tank integrity. Photographed evidence of water intrusion and assessed the extent of damage to the installation area. Customer was advised of findings and provided recommendations for repair or replacement options based on the age and condition of the unit.
Completed comprehensive air conditioning tune-up on residential split system with outdoor condensing unit and indoor air handler. Performed full system inspection including visual assessment of both indoor and outdoor components, verified proper operation of condenser fan and compressor, checked refrigerant lines and electrical connections, and confirmed adequate airflow through evaporator coil. System found to be operating within normal parameters with no immediate service needs identified.