With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Completed full steam boiler replacement in commercial mechanical room, including removal of existing unit and installation of dual dark blue commercial-grade steam boilers positioned on concrete platform. Replaced boiler feed pump and feeder system with new equipment. Reconnected all supply and return steam lines using large-diameter black pipe with proper pitch and support, including horizontal distribution mains and vertical risers. Installed new copper piping network with appropriate valves, fittings, and pressure relief devices. Tested all connections for leaks, verified proper operation of feed system, and confirmed steam distribution to existing building infrastructure.
Responded to initial service call for multiple plumbing issues including shower head replacement and leaking pipes throughout the property. Upon arrival, conducted comprehensive inspection of plumbing system to identify all areas requiring immediate attention.
Addressed shower head replacement in bathroom, removing deteriorated fixture and installing new unit to restore proper water flow and eliminate leaking at connection point. Inspected associated supply lines and connections for additional leak sources.
Performed thorough assessment of basement plumbing infrastructure where multiple concerns were identified. Documented extensive corrosion on vertical drain pipes, with significant rust staining evident on pipe surfaces and heavy rust accumulation at floor penetration points. Observed substantial moisture damage and discoloration on concrete floor surrounding pipe bases, indicating active or recent water seepage from compromised pipe joints.
Identified corroded drain pipe in advan
Conducted complimentary assessment of exterior gas line routing for outdoor grill installation. Evaluated existing utility infrastructure, accessible pathways through brick paver patio area, and determined optimal piping route from building-mounted gas supply to proposed grill location. Documented site conditions including HVAC equipment placement, existing refrigerant lines, and paver layout to develop installation estimate for new gas line extension and grill hookup.
Responded to service call for boiler system not turning on. Upon arrival, inspected dark gray/black boiler unit in basement mechanical room along with associated copper piping, venting, and electrical connections. Customer reported completely black thermostat display, suspecting thermostat failure as root cause. Evaluated thermostat functionality, power supply to boiler system, and overall equipment operation to diagnose no-heat condition and provide estimate for necessary repairs or replacement components.
Completed scheduled cooling system tune-up on residential outdoor condensing unit. Performed comprehensive preventive maintenance inspection including visual assessment of equipment condition, electrical connections, refrigerant lines, and condensate drainage system. Unit exterior and installation verified to be in good working condition with proper clearances maintained around cabinet-style condenser, secure mounting on rubber isolation pad, and appropriate electrical disconnect box placement per code requirements.
Performed comprehensive AC tune-up on air handler unit estimated 5-10 years old with no reported issues. Conducted thorough inspection of blower wheel assembly, centrifugal fan components, and motor housing, noting normal dust accumulation consistent with operational use. Inspected refrigerant lines routing through air handler assembly, verified blower motor mounting and hardware integrity, and documented system condition through photographic records showing squirrel-cage blower wheel, motor assembly, and copper refrigerant tubing in satisfactory operational state.
Performed complete cooling system tune-up and diagnostics on R410A air conditioning unit. Connected Testo 550 digital manifold to measure system pressures and temperatures, recording operating pressures of 92.8 PSI high side and 24.80 PSI low side with temperatures of 67.6°F and 50.9°F, confirming proper refrigerant charge and system performance within manufacturer specifications.
Completed full system installation including new heat pump, evaporator coil, and Ecobee smart thermostat. System was evacuated to proper micron level of 778 microns as verified with digital vacuum gauge, ensuring all moisture and contaminants were removed from refrigerant lines prior to charging. All equipment installed and tested for proper operation.
Performed comprehensive cooling system maintenance on residential air conditioning unit located at rear of property. Conducted thorough inspection of condenser coil fins, which showed normal wear consistent with system age, and utilized manifold gauge set to verify refrigerant pressures and system performance across both high and low side circuits. All components operating within manufacturer specifications with no deficiencies noted requiring immediate attention.
Provided quote for installation of new commercial-grade tanked water heater at commercial facility. Assessed existing mechanical room conditions, noting significant mineral buildup and efflorescence on current plumbing infrastructure including pump system and associated piping. Documented existing equipment configuration and utility space layout to determine proper sizing and installation requirements for replacement commercial water heater unit.
Completed preventative maintenance on two residential cooling systems: one air handler unit located in attic and one outdoor condenser unit. Inspected attic-mounted air handler, verified proper operation of ductwork and refrigerant lines, and confirmed equipment is functioning within normal parameters. Performed routine maintenance on outdoor condenser unit including inspection of fan assembly, compressor operation, and electrical connections. Confirmed both systems are approximately four years old and operating efficiently. Verified filter size requirements as 20x25x4 for future replacement needs.
Completed comprehensive cooling system maintenance on 15-year-old residential Bryant HVAC unit located in basement with outdoor condenser fan. Performed standard inspection protocol including filter replacement, coil cleaning, refrigerant level verification, electrical connection testing, and thermostat calibration to ensure optimal system performance for the cooling season.
# HVAC Maintenance - Cooling System Service
Performed comprehensive preventive maintenance on a 15+ year old heat pump/air conditioning system utilizing R-22 refrigerant. This was the first service call for this MVP customer, conducted during the morning service window.
## Work Performed
Conducted complete system diagnostics using calibrated Testo 550 digital manifold gauge set to evaluate system performance and refrigerant charge. Connected gauges to service ports and recorded operating pressures and temperatures across the system. High-side pressure reading of 470 psig and low-side pressure of 109.4 psig were documented during operation. Temperature measurements showed 43°F on the suction line and 54°F at the liquid line, with ambient conditions at 28.1°F indicated on the instrument display.
Performed visual inspection of outdoor condenser unit, examining coil condition, electrical connections, and overall system integrity. Assessed the heat exchanger fins and condenser coil for
Completed comprehensive AC tune-up on residential split system including both indoor air handler and outdoor condensing unit. Performed full system inspection, verified proper operation of all components, checked refrigerant levels, cleaned condenser coils, inspected electrical connections, tested capacitors, and confirmed adequate airflow throughout the system. All equipment found operating within normal parameters with no deficiencies noted; system is in good working condition and ready for the cooling season.
Completed routine cooling maintenance on 8-year-old air conditioning system under home plan plus coverage. Performed standard inspection of attic-mounted HVAC components including supply plenum, flex ductwork connections, and insulation integrity. All system components found in satisfactory operating condition with no deficiencies noted.
Completed preventative maintenance tune-up on two residential air conditioning systems. Performed comprehensive system diagnostics including refrigerant pressure and temperature measurements, verified proper superheat and subcooling levels, inspected condenser coils, and tested all operational parameters to ensure optimal performance and efficiency for both units.
Completed comprehensive AC tune-up for new customer with no reported issues. Performed standard preventive maintenance including inspection of outdoor condenser unit located in overgrown vegetation, checked refrigerant levels, cleaned coils, and verified proper system operation. Inspected indoor air handler and ductwork in attic space, confirming adequate insulation and airflow. System operational and running efficiently upon completion.
Responded to service call for toilet replacement evaluation. Upon arrival, inspected existing toilet with electronic bidet seat attachment and identified customer's request for replacement quote. Documented current installation including bidet functionality, water supply connections, shut-off valve condition, and floor mounting configuration. Assessed plumbing infrastructure behind fixture, noting flexible supply line connections to wall-mounted brass shut-off valves and existing floor conditions for potential replacement work. Photographed installation details to provide accurate replacement estimate including bidet seat considerations and any necessary plumbing modifications.
Completed comprehensive cooling system maintenance on air handler and air conditioning unit under maintenance plan agreement. Performed standard tune-up procedures including inspection of blower wheel assembly, motor components, and evaporator coil. All components found operating within normal parameters with no issues identified or repairs required at time of service.
Completed annual preventative maintenance on three residential air conditioning systems. Performed comprehensive tune-up procedures including refrigerant pressure and temperature measurements using digital manifold gauges, verified system operating temperatures at supply vents, inspected electrical connections, cleaned condensate drains, and confirmed proper airflow across all units. All three systems tested within normal operating parameters and are functioning properly for the cooling season.