With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH between August 2026 and September 2026. The most recent job was on September 3, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
# HVAC Service Completed
Responded to no-cooling call for 12-year-old residential air conditioning system affecting entire home. Upon arrival, performed diagnostic assessment of outdoor condensing unit and indoor air handling components.
Measured supply air temperature at 57.5°F and return air temperature at 75.5°F at the air handler, confirming system was operating but not achieving adequate cooling capacity. Temperature differential of 18°F indicated insufficient cooling performance for proper comfort conditions.
Conducted comprehensive system evaluation including refrigerant pressures, electrical components, and airflow measurements. Inspected air filter condition and ductwork connections. Given the age of the equipment and operational parameters observed, provided customer with detailed findings and recommended repair options to restore full cooling capacity.
System requires additional service to address cooling deficiency. Customer advised of next steps for complete resolution
Conducted comprehensive assessment of existing residential HVAC system for equipment replacement estimate. Evaluated outdoor air conditioning condenser unit positioned on gravel pad adjacent to brick exterior, noting unit age exceeds 20 years and exhibits typical wear consistent with end-of-service-life equipment. Inspected indoor furnace cabinet unit located in basement utility area, documenting current system configuration including horizontal ductwork connections and electrical service routing. Photographed both outdoor condenser and indoor air handler components to document existing installation conditions, equipment specifications, and site-specific factors affecting replacement scope.
Completed comprehensive heating maintenance on a 13-year-old gas furnace system under the MVP Heat maintenance program. Performed full system diagnostics using combustion analyzer, which confirmed proper combustion efficiency with oxygen levels at 7.0%, carbon dioxide at 7.9%, and carbon monoxide reading at 11 ppm. Flue temperature measured at 380.2°F, indicating normal operating conditions. All safety controls, ignition components, and heat exchanger were inspected and found to be functioning within manufacturer specifications, with system operating safely and efficiently.
Completed installation of two toilets in separate bathroom locations. First bathroom featured white ceramic toilet installed in corner setting with existing subway tile wainscoting and basket-weave mosaic floor. Second bathroom installation included toilet positioning adjacent to new vanity setup. Set and secured vanity unit with light wood finish featuring vertical slat detailing, integrated white rectangular sink, and matte black single-handle faucet. Ensured proper connections, verified water supply lines, tested flush mechanisms and faucet operation for leaks, and confirmed all fixtures level and properly sealed.
Responded to service call for 20-year-old outdoor air conditioning system requiring refrigerant recharge. Performed diagnostic testing using digital gauges to verify low refrigerant levels, then added refrigerant to bring system back to manufacturer specifications and restore proper cooling capacity.
Completed AC tune-up on five-year-old residential condensing unit. System operating properly at time of service. Performed standard maintenance procedures including inspection of electrical components, capacitor, and condenser coil. Unit exterior shows normal wear for age, with internal electrical components displaying moderate corrosion and debris accumulation requiring monitoring for future service needs.
Performed maintenance flush on tanked water heater in response to high pressure alerts from monitoring system. Inspected expansion tank and pressure reducing valve (PRV) for proper operation, as monitoring app indicated pressure readings within normal range despite system notifications. Completed full tank flush and refill procedure to address potential sediment buildup and verify system functionality.
Responded to water leak at two-family rental property where leaking pipe had caused significant water damage to interior walls and ceiling. Accessed affected plumbing through opened wall section, exposing damaged pipe connections with visible oxidation on copper/brass fittings. Repaired leaking water line and flexible supply connections in wall cavity between insulation and studs. Documentation captured extent of water damage including ceiling paint deterioration, peeling, and moisture intrusion affecting multiple room surfaces, as well as compromised wall integrity requiring future cosmetic restoration by property owner.
Responded to service call for active leak on Bradford White tanked water heater. Upon arrival, confirmed water leakage at base of unit with visible moisture staining on concrete floor. Inspected all connections, fittings, and tank integrity. Identified source of leak and assessed water heater condition. Documented equipment with manufacturer specifications and serial number visible on unit labeling. Evaluated plumbing connections including copper supply lines and brass fittings at top of tank. Completed repairs to stop active leak and prevent further water damage to surrounding area.
Completed comprehensive heating tune-up on commercial HVAC system including heat pump furnace, heat pump boiler, humidifier, and heat pump components. Performed combustion analysis testing using calibrated Testo analyzer to verify proper gas pressure and burner operation, inspected and tested multi-port burner assembly for proper flame characteristics, and confirmed all heating equipment operating within manufacturer specifications.
Repaired dripping bathroom faucet and replaced deteriorated supply line inside wall cavity behind pedestal sink. Accessed water supply lines through existing wall opening, installed new braided stainless steel supply line with proper fittings, and verified all connections were leak-free and operating correctly.
Responded to service call for kitchen sink backing up due to suspected garbage disposal issue. Upon inspection, found severe corrosion and rust at the disposal mounting flange connection point, along with significant debris accumulation and staining beneath the unit indicating active leaking. Diagnosed failed disposal unit with compromised mounting assembly causing drainage backup and water leakage into cabinet below.
Performed routine maintenance on a five-year-old steam boiler system located in the basement with no operational issues reported. Completed comprehensive tune-up procedures including inspection of all mechanical components, burner assembly, heat exchanger surfaces, and associated piping connections. Verified proper operation of safety controls, cleaned burner components as needed, checked steam pressure settings, and documented system condition with photographs for service records.
Completed maintenance value plan cooling system inspection on 4-year-old outdoor air conditioning unit. Performed comprehensive system evaluation including visual inspection of condenser unit, refrigerant line assessment, electrical connection verification, and operational testing. System found to be operating within normal parameters with no immediate service needs identified. All components functioning properly at time of visit.
Completed comprehensive heat pump furnace tune-up and maintenance inspection. Performed combustion analysis using digital analyzer, confirming proper operation with CO readings at 16 ppm, CO2 at 6.8%, and excess air at 76.0%. All system parameters verified within acceptable ranges for safe and efficient heating operation.
Responded to water leak originating from second-floor bathroom and penetrating into foyer below in century-old residential property. Upon arrival, conducted thorough inspection of bathroom fixtures including pedestal sink, bathtub with shower assembly, and toilet to identify source of leak. Examined all visible plumbing connections, drain assemblies, and supply lines. Inspected underside of pedestal sink where drainage pipes penetrate floor, noting aged plumbing components and floor penetration points. Assessed condition of drain collar, pipe connections, and surrounding subfloor area for signs of active water intrusion. Documented existing conditions through photographic evidence showing bathroom layout, fixture placement, and critical plumbing connection points beneath sink where pipes pass through flooring into space below. Leak source identified and necessary repairs completed to prevent continued water damage to lower level.
Completed installation of a Unico high velocity air conditioning system serving the second and third floors with a 2.5-ton capacity unit. Installed new smart high-efficiency blower module, coated evaporator coil module for extended service life, outdoor condenser unit on new pad, outdoor electrical disconnect box, drain pan with safety switch, and digital programmable thermostat. Utilized existing ductwork with no modifications to supply vents required, ensuring efficient integration with the home's current HVAC infrastructure.
Performed comprehensive annual tune-up and safety inspection on residential boiler system. Conducted thorough examination of all mechanical components, including burner assembly, heat exchanger, copper piping connections, and zone valves with yellow handles. Verified proper operation of digital control module displaying normal pressure readings. Inspected flue piping, condensate drain system, and all safety controls for proper function. Cleaned and tested ignition system, checked gas pressure and combustion efficiency, and verified proper venting. All components found operating within manufacturer specifications with no immediate concerns noted. System running efficiently and safely for continued heating season operation.
Accessed the master bedroom wall behind the second-floor bathroom pedestal sink to expose defective drain fittings. Removed old fittings and installed new PVC piping with mission band connections inside the wall cavity. Installed new PVC trap assembly on the pedestal sink, connecting it to the existing pop-up drain assembly. Inspected hot and cold shower valve for reported leak. Tested all connections for proper operation and verified no leaks present upon completion.
Responded to no cooling complaint on attic-mounted air conditioning system of unknown age. Upon arrival, performed comprehensive system diagnostics using refrigerant manifold gauges to measure operating pressures and temperatures on both high and low side of the system. Accessed attic unit through existing access point, navigating around ductwork and insulation to reach equipment. Connected diagnostic equipment to service ports and evaluated system performance, including superheat and subcooling calculations to determine refrigerant charge status and overall system operation. Measurements indicated system pressures and temperatures, allowing for proper assessment of compressor function, refrigerant flow, and heat exchange efficiency. Completed thorough evaluation of the condensing unit and verified proper electrical connections and component operation to restore cooling capacity.