With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Responded to service call for 9-year-old central air conditioning system with Unico ductwork that was unable to cool residence below 76 degrees despite extended runtime. Upon arrival, accessed attic-mounted air handler and inspected system components including ductwork and refrigerant levels. Performed refrigerant charge verification using calibrated Fieldpiece scale, identifying system was low on refrigerant charge at 5 pounds 8 ounces. Added refrigerant to manufacturer specifications, verified proper system operation, and confirmed adequate cooling capacity restored to unit.
Responded to no heat call on 10-year-old furnace system. Performed diagnostic assessment of heating unit, inspected blower assembly and air filtration components. Utilized refrigerant manifold gauges to measure system pressures and temperatures, recording superheat and subcool values to verify proper refrigerant charge and system operation. Restored heat to residence and recommended scheduled maintenance for both heating and cooling systems to ensure continued reliable performance.
Completed comprehensive tune-up maintenance on three air conditioning systems at the property. Performed standard preventative maintenance procedures including inspection of blower assemblies, verification of airflow through return air grilles, cleaning of components, filter checks, refrigerant level verification, electrical connection testing, and thermostat calibration on all three units. All systems operating within normal parameters upon completion of service.
Responded to service call for installation of shut-off valves on copper supply lines. The existing copper tubing was soldered without individual fixture isolation valves. Installed new shut-off valves with wheel handles on hot water supply lines serving kitchen and bathroom fixtures. Valves were properly labeled with identification tags indicating "Kitchen Hot" and "Bathroom Hot" for easy identification. Applied foam pipe insulation to two of the supply lines to prevent heat loss and condensation. All connections were secured and tested for proper operation and leak-free performance, providing individual shut-off capability for each fixture zone.
Performed routine air conditioner tune-up on residential HVAC system located in basement mechanical room. Accessed unit via exterior basement entrance, conducted comprehensive inspection of AC components, verified system operation, and documented equipment condition through photographic records. No issues identified during inspection; system operating within normal parameters.
Responded to no cooling complaint in single zone of approximately 10-year-old air conditioning system. Accessed attic-mounted air handler unit and performed diagnostic evaluation to identify cause of cooling failure. Inspected equipment, flex ductwork connections, and electrical components to determine system malfunction and restore proper operation to affected zone.
Completed installation of customer-supplied toilet in residential bathroom. Removed existing toilet fixture, prepared flange and wax ring seal, set new toilet unit, secured to floor, connected water supply line, and tested for proper operation and leaks. All plumbing connections verified and functional upon completion.
Installed new condensate pump with white PVC discharge piping to properly remove condensate from HVAC system. Replaced failed expansion tank on hydronic heating system to restore proper pressure control and system operation.
Completed comprehensive cooling tune-up on two HVAC systems as part of recurring home plan maintenance. Performed diagnostic testing on outdoor condenser unit using refrigerant manifold and micron gauge, recording temperature and pressure readings to verify proper system operation. Serviced indoor air handler unit in basement mechanical room and replaced air filter to ensure optimal airflow and system efficiency.
Responded to service call for 1.5-year-old air conditioning system experiencing extended cooling cycles and humming noise. Performed diagnostic testing using digital manifold gauges to measure system pressures and temperatures. Evaluated unit performance and identified operational issues affecting cooling efficiency.
Responded to no cooling call on 4-year-old York system with outdoor condensing unit and attic-mounted air handler. Upon inspection, found evaporator coil completely frozen with heavy ice accumulation covering copper tubing and refrigerant lines. Identified restricted airflow as primary cause due to dirty air filter located in attic access area. System was shut down to allow coil to thaw completely. Replaced air filter and verified proper airflow upon restart. Checked refrigerant pressures, confirmed adequate charge levels, and inspected condensate drain line for proper operation. System restored to normal cooling operation with proper temperature differential across coil. Advised on importance of regular filter maintenance to prevent future freeze-ups.
Responded to service call for slow-draining bathtub. Upon inspection, assessed the bathtub drain system including the primary drain and overflow drain assembly with chrome fixtures. Cleared the obstruction causing the slow drainage issue and verified proper water flow through the drain system to ensure complete resolution.
Completed comprehensive air conditioning maintenance tune-up on 8-year-old cooling system for Home Plan member. Performed full system inspection including refrigerant pressure testing using manifold gauge set, confirmed proper operating pressures and system charge levels. Inspected and cleaned return air grilles, verified all components functioning within manufacturer specifications, system operating efficiently with no issues identified.
Replaced three defective zone valves on the hydronic heating system and installed a new zone control panel to properly manage heat distribution throughout the home. Drained the entire system, completed the valve and panel installation with new copper piping connections and brass fittings, refilled the system, and performed a complete purge procedure to eliminate all air from the lines, ensuring optimal circulation and efficient operation across all heating zones.
Replaced failed compressor under warranty on outdoor HVAC unit. Installation was coordinated around weather conditions and parts availability, with system pressure tested and verified at 6 PSI upon completion using calibrated digital gauges at the service ports.
Completed comprehensive cooling maintenance on two HVAC systems as part of scheduled home plan service. Performed standard tune-up procedures on Trane XR condenser unit (Model 4TTR3048E1000NA), including inspection of electrical connections, verification of proper voltage and amperage, examination of refrigerant lines, and assessment of overall system operation. All components found operating within manufacturer specifications, with electrical connections secure and system performance optimal for continued reliable cooling operation.
Responded to service call for pinhole leak in return line. Located damaged section of piping in parking garage area and successfully replaced the compromised segment with new materials. Verified system integrity upon completion and confirmed no additional leaks were present.
Diagnosed and resolved leaking issues on dual bearing assemblies in the snow melt system, then replaced both bearing assemblies and installed a client-provided snow melt sensor to ensure proper system operation. Coordinated with equipment manufacturer for technical support during troubleshooting and returned defective bearing assemblies for warranty processing.
Responded to service call for boiler system that would not shut off. Upon inspection, identified malfunctioning zone valve as root cause preventing proper system cycling. The existing zone valve showed signs of age and wear despite the relatively new one-year-old Weil-McLain boiler installation. Measured and assessed copper piping connections to ensure proper sizing for replacement valve installation. Photographed air separator and system components for documentation. Replaced defective zone valve with new unit, restoring proper boiler operation and resolving continuous run condition. Tested system cycling to verify zone valve now opens and closes correctly in response to thermostat calls. System returned to normal operation with boiler shutting off as designed.
Completed comprehensive AC tune-up on residential cooling system with age unknown. Performed standard maintenance protocol including inspection of air handler unit, ductwork examination, electrical connection verification, and condensate drain line assessment. System found operating properly with normal condensation present on supply ductwork, confirming adequate cooling performance; all components functioning within manufacturer specifications at time of service.