With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Responded to no heat call and diagnosed faulty control board on outdoor unit. Replaced defective board under warranty, restored heating operation, and verified system functionality. Performed air conditioning maintenance service including system inspection and testing with diagnostic gauges to ensure proper refrigerant levels and overall system performance.
Conducted on-site evaluation for HVAC system replacement on a 13-year-old Bryant furnace unit exhibiting severe fire and smoke damage. The furnace showed extensive soot accumulation, discoloration, and burn marks across the upper cabinet section and front panel, indicating a significant heat event or combustion malfunction. Ceiling damage above the unit revealed structural exposure consistent with overheating or exhaust failure. Documented existing system configuration including white PVC condensate drain and venting lines, copper refrigerant piping with visible connections, and current ductwork layout. Photographed equipment conditions, surrounding utility space constraints, and adjacent water heater for comprehensive replacement planning. Provided detailed estimate for complete HVAC system replacement to address fire-damaged equipment and restore safe, efficient heating and cooling operation.
Conducted on-site assessment for mini split system replacement in residential attic space. Documented existing HVAC air handler unit and associated ductwork configuration, including flexible black ducting and metal components. Evaluated attic installation conditions, structural support, and current system placement for replacement planning. Photographed equipment positioning, ductwork routing, and available workspace to develop comprehensive replacement estimate.
Replaced nine radiator valves throughout the residence as part of a scheduled heating system maintenance project. Work was performed with assistance from another technician to ensure efficient completion. Photos documented pre-existing floor staining near valve locations and confirmed proper installation of new valve assemblies with control knobs at multiple radiator units.
Completed comprehensive preventive maintenance tune-up on residential cooling system. Performed standard maintenance protocol including inspection of condenser unit, verification of refrigerant charge, capacitor testing, and system performance evaluation. All components inspected and found operating within normal parameters; system tested at 25.2 degrees temperature differential, indicating proper cooling performance with no deficiencies noted.
Completed flush and fill service on tanked water heater located in utility closet. Drained sediment buildup from tank, flushed system thoroughly, and refilled unit to restore optimal operating efficiency and extend equipment lifespan.
Responded to service call for central air conditioning system blowing warm air. Upon inspection, examined evaporator coil assembly and confirmed unit was running but not cooling properly. Assessed coil condition, verified fin integrity, and checked for potential airflow restrictions or refrigerant issues that could cause insufficient cooling performance.
Responded to service call for wall-mounted heating unit with stuck gas valve. Upon inspection, found vintage HVAC system with accessible front panel requiring gas valve assessment and repair to restore proper heating operation.
Completed routine air conditioning maintenance on outdoor condensing unit. Performed standard tune-up procedures including inspection of electrical connections, refrigerant levels, and overall system operation to ensure optimal cooling performance for the season.
Completed routine air conditioning maintenance on a 10-year-old Carrier CNPVP series split system utilizing R-410A refrigerant. Performed comprehensive tune-up including visual inspection of indoor and outdoor units, verified manufacturer data plate information and serial numbers, inspected refrigerant line insulation and connections for integrity, and documented system specifications. Unit operating within normal parameters with no deficiencies noted at time of service.
Performed comprehensive cooling maintenance on a 9-year-old Carrier air conditioning system. Inspected evaporator coil fins and condenser unit, connected manifold gauges to measure refrigerant pressures across the system, and verified proper operating pressures for optimal performance. All components found to be functioning within normal parameters upon completion of tune-up service.
Performed comprehensive air conditioning maintenance on a 2B4NV036-B unit charged with R410A refrigerant (6.40kg factory charge). Completed routine preventive maintenance procedures, renewed maintenance plan coverage, and documented equipment specifications and operational status with photographic records.
Completed scheduled heating maintenance visit on R-410A system. Upon inspection, discovered significant rust and corrosion on interior metal components, including drain pan and condensate tray, indicating prolonged moisture exposure. Performed comprehensive refrigerant diagnostics using digital gauge system, recording suction side pressure at 99.2 psig with 33.2°F temperature and 2.3°F actual superheat, and liquid side pressure at 296.2 psig with 69.4°F temperature and 25.5°F actual subcooling. System operating within acceptable parameters despite visible deterioration of internal components.
Completed comprehensive heating tune-up and maintenance on residential boiler system. Performed full inspection of internal components, including burner assembly, heat exchanger, electrical controls, and piping connections. All systems tested and operating within normal parameters; unit left in proper working condition for continued reliable heating operation.
Completed maintenance service on both air conditioning system and furnace unit. Performed comprehensive tune-up procedures including inspection of blower assembly, which revealed significant dust and debris accumulation on blower wheel requiring attention. Replaced air filters per customer request. Inspected electrical connections and wiring at disconnect box, confirming proper terminations and grounding compliance. Documented equipment condition through photos showing blower wheel buildup and electrical panel configuration. Provided quote for installation of concrete slab under outdoor condenser unit as requested.
Removed blower motor and wheel assembly from mini-split cassette unit for thorough cleaning due to heavy accumulation of dirt, dust, and debris on components. Interior housing showed significant contamination with visible mold spotting on white plastic panels, and blower wheel was heavily soiled with dark buildup affecting system performance. Successfully cleaned all components and reassembled unit to restore proper airflow and operation.
Responded to commercial no hot water service call. Upon arrival, inspected dual A.O. Smith water heater installation in mechanical room. Diagnosed issue, performed necessary repairs to restore hot water service to the facility. System tested and confirmed operational upon completion.
Completed on-site estimate for add-on air conditioning system installation to existing heating system. Assessed interior living space layout and attic accessibility to determine optimal equipment placement and ductwork routing for the proposed AC unit addition.
Completed full HVAC system tune-up on residential heating and cooling equipment. Performed comprehensive cleaning and inspection of furnace assembly, verified proper burner ignition and flame characteristics showing clean blue combustion, and inspected all internal components including blower motors, electrical connections, and control modules. Conducted air conditioning system tune-up, confirmed both systems operating within normal parameters with no issues identified during service visit.
Responded to service call for leaking toilet water supply line. Upon arrival, inspected toilet installation and identified active leak at water supply connection. Assessed overall condition of existing two-piece toilet and surrounding plumbing fixtures. Provided customer with detailed estimate for complete toilet replacement including new wax ring, supply line, and proper installation. Documented existing conditions with photographs for estimate purposes.