With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in September 2026. The most recent job was on September 28, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Completed scheduled heating maintenance on residential forced-air furnace system. Performed comprehensive inspection of all mechanical components, verified proper operation of blower motor and electrical connections, and conducted combustion analysis using digital analyzer. Measurements confirmed system operating within manufacturer specifications with appropriate temperature differential and combustion efficiency readings. Inspected condensate pump for proper drainage, verified integrity of PVC venting system, and checked air handler unit. All components found to be functioning properly with no immediate service needs identified.
Responded to service call for pilot light repeatedly extinguishing on A.O. Smith tank-style water heater. Upon inspection, confirmed pilot would not remain lit and observed moisture indicators suggesting potential tank integrity issues. Evaluated thermocouple functionality, gas supply line, and venting system. Documented current condition of unit and surrounding area, noting age-related deterioration of equipment. Advised customer of findings and recommended replacement due to compromised tank condition and safety concerns related to pilot light failure.
Completed comprehensive maintenance on a 5-year-old gas heating system under the MVP Heat maintenance plan. Performed combustion analysis testing using calibrated analyzer, measuring flue gas temperatures, oxygen levels, and carbon monoxide output to verify safe and efficient operation. All combustion readings fell within manufacturer specifications, confirming proper burner operation and heat exchanger performance.
Completed annual heating maintenance on 13-year-old steam boiler system. Performed comprehensive inspection of boiler components, burner assembly, and distribution piping. Verified proper operation of steam header, near-boiler piping, and radiator supply lines; system tested and found operating within normal parameters.
Responded to service call for 30-year-old furnace running but not producing heat, with temperature stuck at 68 degrees. Inspected unit in basement, identified clogged air filter restricting airflow and preventing proper heat distribution. Replaced dirty filter with new unit, restored system to normal heating operation.
Responded to upstairs unit for leaking steam pipes and malfunctioning shower diverter handle. Inspected steam radiator system and identified leak source at pipe connections. Addressed shower diverter mechanism that controls water flow between tub spout and showerhead, which was not engaging properly. Protected work area with floor coverings during repairs to prevent water damage.
Responded to report of leaking steam pipes in upstairs unit and performed comprehensive inspection of radiator system. Assessed multiple cast iron radiators and associated steam piping, documenting conditions with photographs for estimate preparation. Inspection revealed issues requiring repair, and authorization was obtained to provide detailed estimate for necessary corrective work.
Completed comprehensive furnace tune-up on 15-year-old heating system. Performed combustion analysis using digital analyzer, measuring oxygen levels at 9%, CO2 at 6.5%, and stack temperature at 103.2°F, confirming proper combustion efficiency and safe operation. Inspected air handler unit, ductwork connections, and condensate drainage system with all components functioning within normal parameters.
Removed non-functioning air cleaner unit from existing HVAC system and installed replacement ductwork to restore proper airflow. Modified sheet metal ductwork connections to integrate with existing copper piping and mechanical components in utility space, ensuring proper clearances around expansion tank and heating system elements.
Performed scheduled maintenance on a 5-year-old steam heating system. Inspected heat exchanger and found moderate rust and corrosion present on vertical tubes and fin structures, which is typical for steam systems of this age but will require monitoring during future service visits. Examined crawl space installation, verified proper mounting and support structures, and confirmed all piping and ductwork remain secure and properly positioned. System is currently operational and does not require immediate renewal at this time.
Conducted on-site assessment for mini split installation in residential property. Evaluated proposed indoor unit mounting location in living space and verified electrical panel capacity and available breaker positions to support new HVAC system requirements.
Completed comprehensive plumbing assessment of tanked water heater installation in basement utility area. Documented Energy Star certified unit mounted on metal stand with proper copper pipe connections, electrical wiring, and associated drainage system components including sump pump setup. All equipment photographed showing functional configuration with control box and safety containment measures in place.
Responded to no-power thermostat issue following remodeling work. Upon arrival, traced wiring from thermostat to HVAC system and identified disconnected low-voltage wire that had been inadvertently pulled loose during contractor's renovation activities. Reconnected and secured thermostat wiring, restored power to unit, and verified proper system operation and communication between thermostat and air conditioning equipment.
Responded to no cooling complaint on 5-year-old Fujitsu split type air conditioner system model ARU12RLF affecting entire home. Performed diagnostic inspection of indoor air handler unit, verified system specifications and electrical requirements at 208/240V, 60Hz, 1PH, and documented equipment condition and installation. System assessed and photographed for service documentation purposes.
Conducted furnace replacement estimate for residential forced-air heating system located in basement mechanical room. Assessed existing gray metal furnace unit with connected ductwork, PVC condensate drainage lines, and galvanized plenum, documenting current equipment configuration and installation requirements for replacement unit.
Responded to service call for thermostat wiring assessment related to Google thermostat installation difficulty. Inspected existing thermostat control wiring and traced connections from thermostat location to heating system. Evaluated wire condition, verified proper voltage, and tested continuity of control wire circuit to determine compatibility with new smart thermostat installation.
Completed scheduled maintenance on a 20+ year old gas furnace system. Performed comprehensive inspection of all furnace components, burner assembly, heat exchanger, blower motor, and ductwork connections. Cleaned and tested system for proper operation and safety compliance.
Performed comprehensive annual maintenance on a 20+ year old gas furnace system. Conducted complete combustion analysis using diagnostic equipment, verifying optimal performance with oxygen levels at 6.2%, carbon monoxide at 7 ppm, carbon dioxide at 8.0%, and flue temperature at 411.6°F. Inspected all system components including gas piping, PVC condensate drain lines, electrical connections, and ventilation grilles, confirming all equipment operating safely within manufacturer specifications.
Conducted on-site HVAC estimate for furnace replacement in residential basement mechanical room. Evaluated existing green-colored furnace unit with PVC venting system and assessed current installation configuration including ductwork connections, electrical service, and clearance requirements. Documented equipment specifications, photographed existing system layout, and provided replacement options for aging furnace unit.
Completed comprehensive tune-up service on both gas furnace (5 years old) and steam boiler (10 years old) located in basement. Performed electrical diagnostics using clamp meter to verify proper amperage draw and capacitor function on furnace system, inspected burner operation with visible flame verification, and evaluated all mechanical components. Addressed insulation displacement around equipment and confirmed both units operating within manufacturer specifications.