With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Completed preventive maintenance on two residential air conditioning systems: a 2-year-old outdoor condensing unit and a 6-year-old attic-mounted air handler. Performed comprehensive inspections including checking refrigerant levels, cleaning condenser coils, verifying electrical connections, testing capacitors, inspecting drain lines, replacing air filters, and confirming proper airflow and temperature differentials on both systems. All equipment operating within manufacturer specifications with no deficiencies noted.
Responded to no cooling complaint on 16-year-old air conditioning system. Performed comprehensive system evaluation of attic-mounted air handler unit and associated components. Documented existing equipment configuration including air handler, ductwork connections, refrigerant line routing, and electrical connections. Provided replacement estimate for complete HVAC system due to age and failure of existing equipment.
Completed comprehensive AC tune-up service on residential air conditioning system with no reported issues. Performed standard preventive maintenance procedures including temperature diagnostics on outdoor condenser unit, recording discharge temperature of 138°F, and inspection of return air grille which showed moderate dust and debris accumulation along slats and frame edges. All system components checked and unit operating within normal parameters.
Responded to service call for three-year-old mini split air conditioning system not cooling properly. Upon arrival, performed diagnostic inspection of both indoor and outdoor units. Inspected refrigerant line set, condensate drainage system, and electrical connections visible at exterior installation. Verified proper operation of condensate drain line and checked for any visible obstructions or damage to refrigerant lines running along building exterior. Evaluated outdoor unit mounting and line set routing for any potential issues affecting system performance. Documented equipment condition with photographs showing exterior components including line set installation, utility disconnect box, and condensate drain configuration.
Performed follow-up service call to address loose handles on recently installed three-piece bathroom faucet assembly mounted on granite countertop. Tightened mounting hardware and verified proper installation of single-handle chrome faucet to ensure secure operation and eliminate movement at base connections.
Responded to no cooling complaint on two separate air conditioning units. Upon inspection, identified broken refrigerant line on first unit requiring repair. Diagnosed electrical issue on second unit and performed necessary troubleshooting and repairs to restore both systems to proper operation.
Completed preventive maintenance on two air conditioning units over 3 years old as part of MVP program. Performed comprehensive system inspections including refrigerant pressure and temperature measurements using digital manifold gauges, verified proper operating pressures at 51.1 PSI with superheat readings, and confirmed system performance parameters were within manufacturer specifications for both units.
Performed comprehensive seasonal AC tune-up and system diagnostics on residential cooling system that had been dormant since previous summer. Conducted thorough visual inspection of outdoor condensing unit, indoor evaporator coil, and all associated components. Utilized Testo 550 digital manifold gauge to measure and record system operating pressures and temperatures, confirming refrigerant charge levels and system performance parameters. Suction pressure reading of 15.5 psig with corresponding temperature of 13.3°F and high-side pressure of 50.2 psig indicated proper refrigerant charge and system operation. Inspected condenser coil fins for damage or blockage, verified electrical connections at unit, and checked capacitor values. Cleaned condenser coil to ensure optimal heat transfer efficiency. Verified proper compressor amperage draw and operation. Inspected and tested contactor operation and relay functionality. Checked refrigerant line insulation for deterioration. Confirmed prope
Responded to no cooling complaint on 20+ year old air conditioning system. Upon arrival, inspected outdoor condensing unit which showed significant age and weathering with accumulated dirt and debris. Unit was positioned against building exterior in overgrown area with poor maintenance access. Evaluated indoor air handler equipment in basement mechanical room, noting aging coil assembly and refrigerant piping configuration. Due to system age exceeding expected service life and complete cooling failure, provided comprehensive estimate for full HVAC system replacement including new outdoor condensing unit and indoor air handler with associated refrigerant lines, electrical connections, and condensate drainage components.
Performed annual maintenance tune-up on one-year-old Bradford White tanked water heater including flush and fill procedure. Accommodated site conditions with drain located approximately 15 feet from unit. Inspected all connections, copper piping, expansion tank, pressure relief valve assembly, and water treatment components; verified proper operation of all systems and left unit in excellent working condition.
# HVAC Service Call - No Cooling Issue
Responded to service call for residential air conditioning system with outdoor unit running but no cold air delivery to interior spaces. Upon arrival, confirmed condenser unit fan motor operating normally with proper rotation observed at outdoor equipment location.
Performed comprehensive system diagnostics on Goodman model AUH1B060A9H31BA unit manufactured November 2016. Conducted visual inspection of outdoor condenser unit positioned on concrete pad against brick exterior wall. Verified electrical connections at wall-mounted disconnect panel and traced PVC conduit routing from electrical service to equipment. Examined indoor air handler specification label and recorded unit model and serial number for service documentation.
Diagnostic testing revealed system operational issues preventing proper cooling cycle. Checked refrigerant pressures, electrical voltages at unit terminals, and capacitor performance on both fan motor and compressor circui
Completed replacement of steam radiator vents throughout the property. Removed old, corroded vents from multiple cast iron radiators and installed new brass air vents to ensure proper air release and efficient steam distribution. Work included accessing radiators in various rooms, removing accumulated debris from valve assemblies, and testing system operation upon completion. Customer also expressed interest in future installation of smart thermostat controls for the heating system.
Responded to service call for water heater flue pipe repair in century-old residential property. Upon inspection, identified deteriorated flue pipe connection at tanked water heater with compromised sealing around penetration point through masonry wall. Repaired flue pipe assembly to ensure proper venting of combustion gases and restored code-compliant connection between water heater exhaust and vertical vent stack. Verified secure mounting, proper draft operation, and eliminated potential carbon monoxide hazard. All work completed to current plumbing and safety standards.
Completed installation of customer-supplied American Standard toilet in small bathroom. Removed existing fixture and prepared floor flange connection. Installed new toilet, ensuring proper sealing at the base and secure mounting to floor. Verified proper operation of fill valve, flush mechanism, and drainage. No warranty provided on this installation as customer supplied the fixture.
Completed comprehensive air conditioning tune-up and system performance evaluation. Utilized Fieldpiece SMAN refrigerant manifold with micron gauge to measure system pressures, temperatures, superheat, and subcooling values to verify proper refrigerant charge and overall system operation. All readings indicated the unit is functioning within normal parameters with no deficiencies identified.
Responded to service call for routine maintenance on furnace and air conditioning system with reported water leak at furnace due to backup. Upon arrival, inspected 3-year-old gas furnace and found burner assembly operating with proper blue flame combustion. Examined blower motor, wiring connections, and lower compartment components for signs of water damage or obstruction. Investigated condensate drainage system to identify source of water backup causing leak.
Proceeded to outdoor condensing unit to perform air conditioning system diagnostics. Utilized Testo 550 digital manifold gauge to measure refrigerant pressures and system temperatures. Recorded readings showing 48.2°F temperature with pressure measurements at 1028 and 2428 psi. Inspected condenser coils, which appeared clean and in good operational condition. Completed comprehensive system evaluation to ensure both heating and cooling systems were functioning properly and addressed water leak issue at furnace.
Completed full installation of dual-zone air conditioning system at residential property. Removed existing equipment and installed two complete AC systems in attic space, including outdoor condensing units, indoor air handlers, safety drain pans with wet switches, and programmable thermostats.
Positioned both outdoor condensers on level gravel pad adjacent to exterior stone wall, ensuring proper clearance for airflow and future maintenance access. Mounted units on vibration-dampening pads and completed all refrigerant line connections and electrical hookups per manufacturer specifications. Verified adequate spacing between units for optimal performance.
In attic, installed two air handler units on secondary drain pans with integrated wet switch float sensors to prevent water damage from potential condensate overflow. Configured PVC condensate drainage lines with proper pitch and secured all connections. Connected supply and return ductwork using insulated flexible ducting, ensuring p
# HVAC Complete System Installation
Successfully completed a full HVAC system installation in a residential basement mechanical room. Installed a new Bryant furnace as the primary heating unit, complete with all necessary ductwork connections including white rectangular supply ducts and black flexible ductwork. Integrated copper refrigerant lines and white PVC condensate drainage piping to ensure proper system operation and code compliance.
The installation included proper placement and mounting of the furnace unit on the concrete basement floor, with all required electrical connections, gas line hookups, and ventilation components. Connected the system to existing ductwork infrastructure at the ceiling level, ensuring proper airflow distribution throughout the residence. Installed filtration components and verified all access panels were properly secured with appropriate warning labels visible for future service needs.
All equipment was tested for proper operation, including verifi
Completed comprehensive pre-season air conditioning tune-up on a 10-year-old cooling system. Performed standard maintenance protocol including inspection of all major components, coil cleaning, refrigerant level verification, electrical connection testing, and filter replacement. System was brought online successfully with all parameters operating within normal specifications and ready for the cooling season.
Responded to no heat call and diagnosed faulty control board on outdoor unit. Replaced defective board under warranty, restored heating operation, and verified system functionality. Performed air conditioning maintenance service including system inspection and testing with diagnostic gauges to ensure proper refrigerant levels and overall system performance.