With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Recent Jobs and Reviews in Shaker Heights, OH
Job Locations and Reviews
Performed routine tune-up on eight-year-old air conditioning system. Upon inspection, discovered significant frost accumulation on evaporator coil, indicating potential refrigerant charge issue, restricted airflow, or faulty metering device requiring further diagnosis. Documented system condition with photos for customer records and recommended follow-up service to address icing condition and prevent compressor damage.
Completed comprehensive boiler tune-up on residential blue tank heating system. Performed standard maintenance procedures including inspection of water level gauge, safety controls, and associated plumbing connections. All components found to be operating within normal parameters, with proper water levels maintained and safety systems functioning correctly.
Completed HVAC system replacement estimate and documentation for residential property. Installation includes new horizontal air handler unit mounted in attic space with proper condensate drainage system featuring dual white PVC drain lines, electrical disconnect with safety shutoff, and reflective insulation barriers. Basement mechanical room houses new furnace unit with gray metal cabinet, dual white PVC intake and exhaust venting system, insulated ductwork distribution, and coordinating water heater installation. All equipment properly positioned on OSB decking in attic and concrete flooring in basement with appropriate clearances for service access. Documented complete installation with photographic evidence showing proper mounting, drainage configuration, electrical connections, and ventilation components meeting code requirements.
Completed routine cooling system maintenance on HVAC unit. Upon inspection, discovered significant frost and ice buildup on evaporator coil and surrounding components, indicating potential airflow restriction or refrigerant issue. Documented system condition with photographs showing heavily frosted coil fins and blower assembly. Inspected blower wheel, which showed dust accumulation on blades but remained operational. System requires contract renewal for continued service coverage.
Completed comprehensive cooling tune-up on 15-year-old air conditioning system. Performed full system diagnostics using digital manifold gauges to measure refrigerant pressures and temperatures, verifying proper operating conditions and system performance. Condenser unit inspected and found in good working condition with clean coils and proper airflow through louver fins.
Performed routine cooling system maintenance on air conditioning unit less than 10 years old. Connected refrigerant manifold gauges to measure system pressures and temperatures, verifying proper refrigerant charge levels and overall system performance. All readings were within normal operating parameters, and system is functioning as designed.
Performed routine cooling system maintenance on residential outdoor condensing unit. Conducted diagnostic measurements using refrigerant manifold and micron gauge, verifying system temperatures, pressures, and humidity levels. Inspected evaporator coil condition, confirmed fins were clean and free of debris. Unit operating within normal parameters with proper refrigerant charge and airflow.
Conducted estimate for HVAC system replacement after unit sustained irreparable damage from ice falling off roof. Assessed existing Carrier furnace and associated equipment in basement mechanical room, documented damage with photos, and provided replacement recommendations for damaged components.
Recovered existing R-410A refrigerant from system and evacuated to proper vacuum levels. Recharged system with factory specification of 7.5 lbs of R-410A refrigerant plus UV dye for leak detection purposes, adjusting charge to manufacturer specifications. Follow-up visit scheduled in several weeks to perform comprehensive leak search using UV detection method, with customer understanding that dye may require additional time to circulate and identify leak location.
Responded to multiple drainage issues in a century-old home where the sink, shower, and toilet were all experiencing problems in the same area. Inspected the toilet tank mechanism, identifying potential flush valve and flapper issues that may have been contributing to the toilet malfunction. Addressed slow drainage and backup concerns affecting the interconnected plumbing fixtures in the aging system.
Completed comprehensive cooling system maintenance on 1-year-old air conditioning unit, including refrigerant pressure and temperature diagnostics using digital manifold gauges. All system parameters were measured and verified to be within manufacturer specifications, ensuring optimal performance and efficiency for continued reliable operation.
Responded to service call for 5-year-old air conditioning unit rendered inoperable after impact from falling ice caused severe denting to top housing, preventing fan blade rotation. Upon inspection, documented extensive physical damage to condenser unit cabinet and fan guard assembly with photographic evidence. Unit assessed as non-functional due to structural compromise; photos forwarded to management for evaluation regarding repair feasibility versus replacement recommendation.
Responded to no hot water issue from shower mixing valve in century-old home. Upon inspection, found vintage Kallista shower control fixture with significant age-related wear and tarnishing affecting valve operation. Accessed plumbing system through existing wall panel in adjacent room to diagnose and address mixing valve malfunction, restoring proper hot water delivery to the shower fixture.
Responded to insurance diagnostic request for 20-year-old Carrier WeatherMaker Infinity air conditioning system reportedly damaged by falling ice block. Performed visual inspection and photographic documentation of outdoor condenser unit, noting weathered condition consistent with age, accumulated debris on fan grille, and rust spots on casing and corners. Assessed top-mounted fan assembly, grille integrity, and motor housing for impact damage, documenting findings for insurance claim purposes.
Performed routine maintenance on tanked water heater as part of recurring home plan service. Completed standard flush procedure to remove sediment buildup from tank, inspected unit for proper operation, and verified all connections and components were functioning correctly.
Completed comprehensive AC tune-up on residential cooling system less than one year old. Performed refrigerant pressure and temperature diagnostics using digital manifold gauge at evaporator coil, verifying proper system charge levels, superheat, and subcooling values within manufacturer specifications. All components operating normally with no deficiencies noted.
Completed comprehensive cooling maintenance on five HVAC systems at residential property. Two units located in attic space accessed with ladder, three units positioned outside. Performed standard preventative maintenance procedures including filter inspection, coil cleaning, refrigerant pressure and temperature readings, electrical component testing, and condensate drain verification. Utilized refrigerant manifold gauge set to measure system pressures and temperatures across multiple units, confirming proper refrigerant charge levels and system operation. All units inspected for proper airflow, ductwork integrity, and equipment mounting stability. Systems tested and verified operational upon completion of maintenance service.
Responded to service call for 50-gallon Lochinvar water heater experiencing slow leak in basement utility area. Completed full replacement of existing tanked water heater unit, including disconnection of copper supply lines, drainage of old tank, and installation of new 50-gallon residential water heater with proper venting and code-compliant connections to existing plumbing system.
Inspected basement boiler piping system and identified exposed hot water supply and return lines requiring insulation to improve energy efficiency and prevent heat loss. Consulted with property contact regarding insulation specifications and documented current conditions of uninsulated white PVC and gray metal piping running through exposed ceiling joists above unfinished basement area. Recommended proper pipe insulation installation to meet code requirements and optimize system performance.
Conducted on-site assessment for mini split system installation to address inadequate cooling in upstairs bedroom area. Evaluated current HVAC system performance, documented room layout and dimensions, and provided multiple equipment options to resolve comfort issues in the second-floor living space.