With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in July 2026. The most recent job was on July 30, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
# Exterior Hose Faucet Replacement
Replaced deteriorated exterior hose faucet (sillcock) at rear patio of 60-year-old residence. Access required opening ceiling in basement utility area to reach supply line connection point. Successfully installed new frost-free sillcock with proper pitch for drainage, reconnected copper supply line, tested for leaks, and verified proper operation under full water pressure.
Completed outdoor grill assembly and connected unit to existing gas line infrastructure. Installed copper piping with shut-off valve and flexible gas connector, properly secured with mounting brackets along wall and ceiling junction to supply gas to exterior patio location. Grill positioned on brick paver patio and successfully connected to gas supply line, with all connections tested for proper operation and safety.
Returned to system after unit thawed from previous frozen condition. Performed diagnostic testing using digital manifold gauges, recording superheat and subcooling measurements along with system pressures and temperatures. Utilized electronic refrigerant scale to verify proper refrigerant charge levels and assess system performance parameters.
Responded to service call for 20-year-old AC unit running but not cooling. Upon arrival, performed visual inspection of outdoor condensing unit and electrical connections. Found extensive debris accumulation on condenser coil fins and mesh screening, significantly restricting airflow. Heat exchanger fins appeared darkened with heavy buildup of dirt, dust, and organic matter. Leaves and ground debris visible at base of unit.
Inspected electrical terminal block and wiring connections, noting considerable cobweb accumulation throughout connection panel, indicating lack of recent maintenance. Multiple wire connections showed dust and age-related wear on insulation. All electrical terminations appeared secure despite environmental exposure.
Cleaned condenser coil and removed debris from exterior grille and mesh screening to restore proper airflow. Cleared cobwebs from electrical panel area. Given the unit's age and condition, advised that reduced cooling capacity likely results from comb
Completed estimate for mini split installation to heat and cool room above garage. Assessed electrical panel location in unfinished space with exposed framing and confirmed adequate breaker capacity for new mini split system. Evaluated bedroom layout and measured wall space to determine optimal placement of indoor air handler unit for efficient air distribution throughout the space.
Performed preventative maintenance on two 20-year-old residential air conditioning units. Both outdoor condensers were inspected, coils cleaned, and operational parameters verified under partly cloudy conditions with ambient temperature of 81°F. Customer was advised regarding MVP renewal options for both cooling and heating systems to maintain warranty coverage and ensure continued reliable operation.
Responded to service call for 16-year-old Carrier central air conditioning system experiencing inadequate cooling and intermittent freezing of refrigerant line entering air handler, resulting in water accumulation. Conducted comprehensive system evaluation including inspection of indoor air handler unit and associated components, documented equipment condition with photographic evidence showing dual-cabinet configuration with visible service markings, PVC condensate drainage system, and refrigerant line connections. After thorough assessment of aging system performance issues and recurring freeze-up conditions, provided customer with complete replacement estimate for new HVAC system installation to resolve chronic operational deficiencies and restore proper climate control functionality.
Responded to service call for water heater replacement assessment. Upon arrival, evaluated existing residential tanked water heater unit in basement utility area and documented current installation configuration, including copper supply lines, pressure tank mounting, and gas valve assembly. Provided no-cost estimate for complete water heater replacement and coordinated availability window for installation scheduling.
Completed routine maintenance tune-up on residential HVAC system including a 2-year-old furnace and air conditioning unit. Performed standard inspection procedures, verified proper operation of both systems, and documented equipment specifications including refrigerant levels and manufacturer data. No deficiencies found; both units operating within normal parameters under BOGO maintenance plan agreement.
Performed annual cooling system maintenance on 1-year-old air conditioning unit as part of Home Plan preventive service agreement. Connected Testo 550 digital manifold gauge set to measure R410A refrigerant pressures and temperatures, confirming system operating parameters within manufacturer specifications with 10.5°F subcooling and proper suction/discharge pressures. Completed comprehensive tune-up inspection including filter check, electrical connections, condensate drain verification, and overall system performance evaluation.
Installed hard start capacitor on outdoor condensing unit to reduce compressor starting amperage and improve operational efficiency. Verified proper electrical amperage readings using calibrated test equipment and confirmed system is operating within manufacturer specifications. Unit tested and left in normal operating condition.
Removed existing conventional water heater and installed new wall-mounted tankless water heater unit in basement utility area. Completed all necessary copper pipe connections and routing, securing lines with proper brackets and support hardware. Installed expansion tank near ceiling with appropriate white PVC venting system connected to tankless unit exhaust. Integrated shut-off valves into copper piping system for service accessibility. Connected gas supply lines and verified proper ventilation configuration. Installed under-sink plumbing manifold with black flexible supply hoses and metal connector lines. Tested all connections for leaks, verified proper water flow and temperature output, and confirmed unit operation meets manufacturer specifications.
Completed annual tune-up on 2-year-old residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper refrigerant levels, cleaned condenser coils, checked electrical connections, and tested system operation. Unit found in good working condition with no deficiencies noted; all components operating within normal parameters.
Performed comprehensive preventive maintenance on a 6-year-old residential air conditioning system. Conducted complete system diagnostics using refrigerant manifold gauges to verify proper operating pressures and temperatures across the R-410A refrigerant circuit. Measured superheat and subcool values to confirm optimal refrigerant charge and system performance. Inspected condenser coil fins for debris and damage, verified proper airflow across heat exchanger. System operating within manufacturer specifications with no deficiencies noted. All readings normal for ambient conditions. Unit functioning properly with no repairs required.
Completed annual air conditioning maintenance on 10-year-old cooling system. Performed comprehensive tune-up including refrigerant pressure and temperature diagnostics using digital manifold gauge, verified system operating parameters within manufacturer specifications, and confirmed unit functioning properly with no issues identified.
Performed comprehensive air conditioning tune-up on outdoor condenser unit. Upon inspection, discovered heavily corroded electrical connections in the unit's interior compartment, indicating prolonged moisture exposure and age-related deterioration. Addressed customer's concern regarding unusual noises emanating from the system during operation.
Completed full system maintenance including inspection of refrigerant lines, electrical components, and capacitor. Cleaned condenser coils with visible debris accumulation between vertical fins. Verified proper operation of fan motor and circular fan assembly with protective grille. Inspected copper refrigerant line connections and electrical wiring routing on exterior of unit.
Documented significant corrosion on internal metal connectors requiring future attention to prevent electrical failure. Replaced air filter per customer request. Tested system operation and confirmed unit running within normal parameters following tune-up completion.
Responded to no cooling complaint on 3-year-old air conditioning system. Upon arrival, performed diagnostic testing of the cooling system using calibrated digital measurement tools. Conducted thorough inspection of ductwork in attic space, measuring temperature differentials at multiple points along the supply ducts to identify system performance issues. Found flexible and rigid ductwork sections with proper insulation intact. Recorded temperature readings of 351°F at supply duct locations to verify system operation. Tested airflow distribution through duct system and confirmed proper sealing at connection points. Completed diagnostic assessment of entire cooling system including attic-mounted ductwork components. Documented findings with photographic evidence showing measurement readings and duct conditions. System operational upon completion of service call.
Completed comprehensive cooling system tune-up and maintenance on residential air conditioning unit. Performed standard preventative maintenance procedures including inspection of condenser unit, verification of proper system operation, and assessment of overall equipment condition. System found to be operating within normal parameters with no immediate service needs identified at time of inspection.
Responded to no cooling call on 2018 AC system. Upon arrival, connected digital manifold gauges and tested R410A refrigerant pressures and system performance. Documented system readings and HVAC unit condition with photos showing operating pressures and coil assembly. System diagnostics completed and appropriate measurements recorded for an 8-year-old air conditioning unit.
Responded to service call for one-year-old air conditioning system not operating properly. Upon arrival, verified thermostat settings on Sensi WiFi-enabled unit displaying 69°F room temperature with system in cooling mode. Inspected residential HVAC installation in mechanical room, including furnace unit with ductwork and electrical panel connections. Performed diagnostic evaluation of AC system, checked thermostat programming and wireless connectivity, verified proper power supply to equipment, and inspected electrical connections at breaker panel. Documented system configuration with photos showing thermostat interface and mechanical room equipment layout. System restored to proper cooling operation and customer contacted prior to arrival as requested.