Preserving comfort, safety, and functionality in your Mentor-area home means having a team of trusted technicians to service your heating, cooling, and plumbing equipment. Verne & Ellsworth Hann has proudly offered the comprehensive home service solutions that local families have trusted for over a century. We are committed to delivering outstanding customer service, professionalism, and integrity in every appointment.
Schedule HVAC and plumbing services in Mentor, OH, or contact our team to get started today!

Reliable Heating Installation & Repair
Winters in Mentor can be unbearable without a properly functioning heating system. Our team delivers the comprehensive heating solutions local families need to survive the freezing cold, including heating repair, installation, replacement, and maintenance. We have experience servicing:
- Furnaces: We service gas and electric furnaces, ensuring efficient, reliable heating for your home during the coldest months.
- Boilers: Our team offers expert service for boilers, maintaining optimal performance and longevity for your heating system.
- Heat pumps: We offer comprehensive maintenance and repair services for heat pumps, maximizing energy efficiency and comfort year-round.
Comprehensive Cooling & AC Services
Summers in Mentor might be mild, but local families still need a way to keep cool on the hottest days of the year. From AC repair and maintenance to air conditioning installation and replacement, our technicians can service all types of cooling systems, including:
- Ductless mini-splits: We have experience servicing ductless mini-splits, providing precise cooling solutions for individual rooms and spaces.
- High-velocity ACs: Our team offers expert maintenance and repair for high-velocity ACs, ensuring powerful and efficient cooling throughout your home.
Air Quality & Ductwork Services in Mentor
According to the Environmental Protection Agency, poor indoor air quality is one of the top health and safety concerns for U.S. homeowners. From mold spores and dust mites to pet dander and allergens, a lot can lurk inside your indoor air supply, leading to a wide range of issues such as respiratory illness, aggravated allergies and asthma, increased dustiness throughout the home, and decreased HVAC efficiency.
Our team offers a wide range of indoor air quality services to minimize the risks associated with a contaminated air supply. We provide:
- Air scrubbers and cleaners: Our air scrubbers and cleaners remove contaminants from indoor air, ensuring a healthier living environment.
- Carbon monoxide detection: Protect your home from this dangerous, odorless gas with our carbon monoxide detection services.
- Whole-house humidifiers and dehumidifiers: We install and service whole-house humidifiers and dehumidifiers to maintain optimal humidity levels for improved comfort and air quality.
Top-Rated Plumbing Services
Our service expertise extends beyond HVAC to include comprehensive plumbing solutions designed to keep your system flowing smoothly. We are capable of addressing all of your plumbing service needs, including:
- Water heaters: We provide expert installation, repair, and maintenance services for water heaters to ensure a reliable supply of hot water in your home.
- Water lines: Our team offers comprehensive water line services, including installation and repair, to maintain the integrity and efficiency of your plumbing system.
- Gas lines: We specialize in gas line services, ensuring safe and efficient delivery of gas to your appliances.
- Drain snaking: These services effectively clear clogs and maintain proper flow in your drainage system.
Schedule With Verne & Ellsworth Hann in Mentor
Since 1907, Verne & Ellsworth Hann has proudly served as Northeast Ohio’s heating, air conditioning, boilers, and plumbing experts. Our licensed and insured technicians are deeply committed to delivering an unparalleled service experience to every customer we can serve. When you work with our team, you can always expect to receive the highest professionalism and integrity with every service visit.
Contact our team to book HVAC and plumbing services in Mentor, OH, today, and keep your home comfortable, safe, and fully functional!
Recent Jobs and Reviews in Mentor, OH
Job Locations and Reviews
Responded to no-heat call on newly installed Bryant furnace experiencing recurring issues following initial installation and startup problems. Upon arrival, performed comprehensive system diagnostic to identify root cause of failure. Inspected furnace components, verified gas supply, checked electrical connections, and tested control board functionality. Evaluated ignition system, flame sensor, and pressure switches for proper operation. Corrected installation deficiencies identified during troubleshooting. Cycled system multiple times to confirm reliable ignition sequence and sustained operation. Verified proper airflow and temperature rise across heat exchanger. System restored to full operational status with heat confirmed at registers throughout home.
Conducted on-site assessment for tankless water heater installation and sump pump replacement. Evaluated existing sump pump basin configuration, which currently contains operational pump motor with discharge piping system including brass vertical discharge line and PVC components. Documented electrical supply routing through conduit system mounted on cinder block foundation wall with junction box. Assessed basement utility area conditions, concrete floor surfaces, and existing plumbing infrastructure to determine optimal placement and venting requirements for tankless water heater unit. Provided comprehensive estimate covering equipment specifications, installation labor, necessary code-compliant modifications to gas lines, water supply connections, venting system, electrical requirements, and sump pump replacement with updated discharge configuration.
Responded to service call for Bryant air conditioning condenser unit with non-operational outdoor fan motor. Upon arrival, diagnosed failed condenser fan motor on 3-year-old unit and replaced component to restore proper system operation and cooling functionality.
Performed system start-up on new outdoor HVAC condensing unit utilizing R-454B Puron Advance refrigerant. Unit successfully commissioned and operational, with all manufacturer labels and specifications properly affixed. System available for service between 9 AM and 5 PM with advance notification required.
Completed scheduled heating maintenance on a 10-year-old furnace system. Performed comprehensive tune-up including inspection of heat exchanger, burner assembly, and system diagnostics using digital manifold gauge to verify proper refrigerant pressures and operating temperatures. All components found operating within normal parameters with frost pattern on evaporator coil indicating proper heat transfer during system operation.
Performed diagnostic service on 20+ year old boiler system. Identified damaged coupler requiring repair and documented current state of plumbing installation with visible oxidation on copper pipes. System includes multiple tagged shut-off valves and circulation components that will need attention during scheduled repair service.
Diagnosed and repaired water leak on 3-year-old furnace by identifying condensate drain line blockage in the secondary drain pan beneath the evaporator coil. Cleared obstruction, verified proper drainage function, and confirmed normal system operation with no further moisture accumulation.
Performed scheduled maintenance on wall-mounted tankless water heater. Inspected all connections, verified proper venting of PVC exhaust system, and checked copper supply lines for integrity. Unit is functioning correctly with no signs of leaks or operational issues.
Conducted service callback on furnace unit. Inspected refrigerant lines, cooling coil, and heat exchanger. Examined interior compartment components including piping and electronic housing to resolve previous service issue.
Diagnosed newly installed furnace that was non-operational despite previous service attempt. Inspected burner assembly and verified proper flame characteristics. Identified electrical issue at control board which has been removed and sent to shop for repair.
Performed diagnostic inspection of gas furnace system, confirming proper operation of the gas valve assembly and burner ignition sequence. Visual inspection revealed normal flame pattern with characteristic blue flame at burner tubes, indicating complete combustion. Verified electrical connections were secure with all control wiring (green, yellow, blue, red, and white) properly routed and terminated according to manufacturer specifications.
Inspected interior components of heating system, focusing on the three burners with blue flame indication. Observed and evaluated the electrical wiring connections (white, green, blue, and red) to ensure proper functionality. Examined brass valve/regulator component in lower section for operational integrity.
Completed full HVAC system replacement including Bryant condensing unit and new furnace with upgraded venting system. Installed dual 2" PVC flue pipes through garage wall, eliminating existing chimney PVC flue path. Additional work included reusing existing lineset after flushing, replacing return drop, installing Aprilaire filter and Ecobee thermostat, and replacing condensate pump with new tubing.
Performed scheduled preventive maintenance on residential boiler system. Inspected heat exchanger fins and copper piping assembly for proper condition and operation. Completed comprehensive tune-up according to home plan maintenance requirements.
Conducted on-site evaluation for furnace replacement estimate. Took detailed measurements of the existing unit and surrounding installation area, with dimensional readings ranging from 7-36 inches to ensure proper sizing for replacement equipment. Documented current equipment configuration including mounting hardware for accurate replacement specifications.
Conducted comprehensive inspection of existing HVAC system including Lennox furnace unit and associated ductwork in utility room. Took detailed measurements of equipment components and evaluated current installation configuration. Provided customer with replacement options for furnace and potentially air conditioning system as requested.