With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH in January 2026. The most recent job was on January 23, 2026. Verne and Ellsworth Hann has completed 890 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Performed heating maintenance on dual heat pump furnace systems with mini-split. Conducted gas pressure testing with HTP HT-1390 manometer showing 155 reading, and measured combustion levels using Fieldpiece diagnostic tool which displayed 0.15. All systems verified operational with proper readings within manufacturer specifications.
Completed installation of new 80% efficiency furnace, evaporator coil, condenser, humidifier, and air cleaner while replacing the existing lineset. Performed comprehensive system testing with digital multimeter to ensure proper electrical connections and operation. Existing thermostat and chimney liner were preserved and integrated with the new equipment for optimal system performance.
Responded to service call for 8-year-old boiler system with reported pipe leak. Inspection revealed significant water damage to ceiling with visible staining and deterioration directly below the boiler's supply lines. Located and repaired leaking pipe connection using friction tape after thoroughly documenting the damage with measurements and photographs for customer records.
Responded to service call for intermittent boiler operation. Diagnosed leaking return pipe connection. Repaired pipe leak and verified proper system operation with heat set at 69°F. Documentation shows evidence of previous water damage on concrete floor near plumbing connections.
Responded to a no-heat service call for a 30-year-old gas furnace. Upon inspection, identified and resolved issues with the burner assembly, ensuring proper flame distribution and combustion as evidenced by the even blue flames across all burners. System was successfully restored to normal operation with appropriate gas valve functionality verified.
Diagnosed and serviced an automatic water feeder that was overfeeding the boiler system, likely due to a malfunction in the unit that was previously replaced. Additionally, repaired a non-functioning electric heater in the kitchen which required extra service time. Inspection revealed significant dust buildup in ventilation components and signs of oxidation on copper piping.
Performed annual heating tune-up on customer's Galaxy steam boiler (Model GXHA-200 EDP). Inspected natural gas burner assembly, confirmed proper flame pattern and combustion with all three burners operating efficiently. Examined gas valve assembly, connection points, and wiring for safety and functionality. System is operating within normal parameters at time of service.
Completed annual tune-up on customer's furnace, replacing customer-supplied filter at no additional cost. Conducted comprehensive diagnostic testing, including temperature readings (40.0°F at ductwork) and combustion analysis (CO: 22P, COâ‚‚: 4.2%, efficiency loss: 12.2%). All systems verified to be operating within normal parameters.
Performed standard furnace tune-up service, inspecting burner assembly which showed proper blue flame pattern indicating complete combustion. Checked gas valve operation, control mechanisms, and verified all electrical connections were secure. System is operating within normal parameters with no issues detected.
Performed routine maintenance on 3-year-old boiler system. Inspected heat exchanger and combustion chamber, confirming proper flame pattern with good blue coloration indicating complete combustion. Examined heat exchanger fins for dust accumulation and cleaned as necessary to maintain optimal heat transfer efficiency.
Conducted assessment of backup sump pump system at client Derek's property. Inspected Zoeller Pump Co. Model 507 "BASEMENT SENTRY I" DC Back Up System (10AMP/12VOLT) and verified proper operation with both power and charging indicator lights functioning. Examined the dual automotive batteries in plastic holders connected to the system, noting proper terminal connections and secure mounting.
Completed installation of new steam gas boiler system with backflow preventer, automatic feeder, and digital thermostat. Replaced all 15 radiator vents and 2 main line steam vents to improve system efficiency. Upgraded wet return piping to copper while maintaining existing 2" black pipe infrastructure.
Responded to a no-heat call for a 12-year-old furnace. Inspection revealed faulty burner tubes and heat exchanger issues, as evidenced by irregular flame pattern and discoloration. Cleaned burner assembly, replaced defective components, and verified proper operation with successful ignition and normal flame characteristics.
Responded to no-heat call for 10-year-old furnace displaying red flashing light instead of green. Upon inspection, found flame sensor malfunction causing improper ignition sequence. Cleaned burner assembly and heat exchanger, restored proper flame detection, and verified normal operation with stable blue flame pattern. Unit now functioning correctly with green status light.
Removed toilet and wall-mounted radiator unit as requested for customer's planned renovation. Noted significant subfloor damage around toilet flange requiring attention during reinstallation. Temporarily capped waste line with protective cover to prevent sewer gas infiltration until reinstallation is scheduled.
Responded to customer-reported leak from PVC pipe. Inspected HVAC system, removed front panel to access internal components, and examined connection points. Previous repair attempt was unsuccessful as leak persisted. Performed necessary repairs to resolve the ongoing water leak issue.
Responded to no heat call for customer with Lennox system over 10 years old. Diagnosed failed low pressure switch as previously identified. Replaced defective component and verified proper system operation. Heat restored to residence.
Performed scheduled boiler tune-up service on steam gas boiler system. Inspected heat exchanger which showed signs of aging with oxidation and mineral deposits. Verified proper burner operation with normal blue flame pattern indicating efficient combustion.
Responded to a service call for insufficient water heating. Diagnosed and repaired the gas water heater that was not reaching adequate temperature. Adjusted thermostat settings and cleaned burner assembly to restore proper heating function.
Performed diagnostic assessment on 15-year-old furnace system in basement mechanical room. Identified aging components and evaluated existing ventilation setup including PVC exhaust and black insulated ductwork. Recommended replacement options due to unit age and efficiency concerns.