With five generations of knowledge, Verne & Ellsworth Hann has provided our clients in Shaker Heights with outstanding customer service. When you need trained HVAC technicians or certified plumbing services, you can count on Verne & Ellsworth.
Northeast Ohio’s Heating, Air Conditioning, Boilers, Plumbing experts. If you’re having problems with your HVAC or plumbing, contact us today!

Reliable Heating Replacement & Repair
The average winter temperature for Shaker Heights is 36 degrees. When the weather is that cold, you need to know you can count on your heating unit to do its job. Inevitably, heating units will break down, but you can always count on Verne & Ellsworth for reliable heating services. We can install, replace, repair, and maintain your home’s heating unit.Â
Our qualified heating technicians have decades of experience with:
- Gas and electric furnaces: These are tried and tested methods for keeping your home warm. With reliable fuel sources and the ability to share your AC’s existing ductwork, a furnace is a fantastic option for heating your home.
- Boilers: Boilers heat the home by boiling water, piped throughout to radiate heat into the air. This centuries-old device uses one of the most reliable methods around.
- Heat pumps: Heat pumps are a modern way to heat your home. They work without external heat sources, such as furnaces and boilers, and can pull heat from the air, ground, or a nearby water source.Â
Comprehensive Cooling & AC Services
When the humidity spikes and the temperature approaches 90 degrees, it’s no time for your AC to stop. No matter the issue, you can count on Verne & Ellsworth for trustworthy cooling services. Our certified AC technicians can install, replace, repair, and maintain your home’s AC unit.
We have decades of knowledge in:
- Ductless mini-splits: A ductless mini-split gives you complete control over your home’s temperature without the cumbersome ductwork of traditional units. A ductless mini-split cools your home through an individual unit mounted to the wall in each room.
- High-velocity ACs: High-velocity AC units are a perfect option for historic homes in the Shaker Heights area. Instead of ductwork, they use small, flexible tubing to pipe air throughout your home.
Air Quality & Ductwork Services in Shaker Heights
The air quality in your home has a significant impact on your health and well-being. This is why Verne & Ellsworth is proud to work with units such as:
- Air scrubbers and cleaners: These units keep the air free of germs and allergens, keeping your lungs happy and healthy.
- Carbon monoxide detection: These can be life-saving devices for those using gas or oil furnaces.
- Whole-house humidifiers: Dry air pulls moisture from anywhere it can. Protect your home, furniture, and skin with a whole-house humidifier.
- Whole-house dehumidifiers: Too much moisture in the air can lead to mildew and mold issues. A dehumidifier is an easy way to prevent this.Â
Top-Rated Plumbing Services
Malfunctioning plumbing is a fast way to ruin your day. You can count on Verne & Ellsworth when you need qualified plumbing services. We’ll keep your plumbing running smoothly with such services as:
- Water heaters: We can install or repair your traditional or tankless water heaters.
- Water lines: We can install or repair your water lines to keep your potable water flowing.Â
- Gas lines: We can pipe, repair, and test your gas lines to ensure your home’s safety.
- Drain snaking: We’ll keep your home draining smoothly, removing any pesky clogs you may face.
Schedule With Verne & Ellsworth Hann in Shaker Heights
One of the oldest family-run businesses in the area, Verne & Ellsworth has won the Angi Super Service Award and the Best of the Heights Award. We are committed to outstanding customer service, professionalism, and integrity. When our licensed and insured technicians set foot on your property, you can rest assured the job will be done right.
Contact our team today to request a free estimate or to schedule services in Shaker Heights.
Verne and Ellsworth Hann has completed 20 jobs in Shaker Heights, OH between June 2026 and July 2026. The most recent job was on July 6, 2026. Verne and Ellsworth Hann has completed 877 jobs in Shaker Heights, OH in the last 12 months.Recent Jobs and Reviews in Shaker Heights, OH
Shaker Heights, OH at a glance
Job Locations and Reviews
Completed full main stack replacement from basement through first floor lavatory toilet bend continuing to second floor. Removed all existing cast iron stack piping and replaced with Schedule 40 PVC pipe, fittings, bands, cleaner, and glue. Work required opening walls and ceiling to access vertical plumbing chase, removing deteriorated cast iron drainage system, and installing new PVC drainage stack with proper connections and support throughout multi-story run.
Responded to service call for non-operational air conditioning system affecting residential cooling. Upon arrival, confirmed the outdoor condenser unit had ceased functioning and was approximately 20 years old, well beyond its typical service life. Customer indicated a previous repair had been attempted and requested an evaluation for complete system replacement. Performed visual inspection of the outdoor condenser unit positioned against the exterior brick wall, noting the age and condition of the equipment. Examined the indoor air handler unit located in the attic space, observing the existing ductwork configuration and installation. Documented system components with photographs for replacement estimate preparation. Provided professional assessment and recommendations for new equipment installation based on the failed condenser and advanced age of the current system.
# Kitchen Sink Drain Follow-Up Service
Responded to a follow-up service call for a kitchen sink drain issue in a 104-year-old residential property. Upon arrival, coordinated access with the tenant after confirming with the property contact.
Inspected the double-basin stainless steel kitchen sink and associated drain assembly. Found existing white PVC P-trap and drain piping installed beneath the sink, integrated with older metal plumbing infrastructure typical of the home's 1922 construction. The drain system showed signs of previous repairs with mixed materials including newer plastic fittings connected to legacy metal components.
Evaluated the complete drainage pathway from both sink basins through the P-trap assembly. Assessed the horizontal drain pipe connection and verified proper trap configuration to ensure adequate water seal. Examined the condition of all visible plumbing connections, including the interface points between the modern PVC components and the older metal pipi
# Emergency No Cooling Call - 3-Year-Old System
Responded to emergency no cooling call for a three-year-old residential air conditioning system. Upon arrival, performed visual inspection of outdoor condenser unit, which showed significant dirt and debris accumulation on condenser coil fins and grille louvers. Documented equipment condition with photographs showing the beige/tan condenser unit positioned against house exterior with vegetation growth near base contributing to restricted airflow.
Conducted diagnostic assessment to identify root cause of cooling failure. Checked electrical connections, capacitor values, and refrigerant pressures. Inspected condenser fan motor operation and compressor functionality. Evaluated thermostat communication and indoor air handler performance.
Cleaned condenser coil using appropriate cleaning solution and pressure washing technique to remove dirt buildup affecting heat transfer efficiency. Cleared vegetation and debris from around unit perimeter
Responded to emergency no-cooling call for residential air conditioning system of unknown age. Upon arrival, performed diagnostic assessment of outdoor condensing unit and indoor air handler/furnace system. Inspected Rheem furnace and associated ductwork in basement utility area, verifying proper connections and airflow pathways. Evaluated outdoor AC unit positioned on concrete pad against exterior wall, checking for operational issues and proper installation. Documented equipment condition through photographic records showing both indoor HVAC components and exterior condensing unit. System assessed and emergency service completed to restore cooling functionality to residence.
Responded to emergency no cooling call for 15-year-old York air conditioning system. Upon arrival, located outdoor condenser unit positioned in exterior corner between brick walls. Performed diagnostic assessment to identify cause of cooling failure and documented equipment condition with photos for service records.
Responded to no cooling complaint affecting entire home. Upon arrival, connected Fieldpiece SMAN refrigerant manifold and micron gauge to outdoor unit to diagnose system performance. Measured refrigerant pressures and temperatures, with readings indicating 102.2°F and 77°F temperatures, along with pressures of 324 psi and 103.6 psi. Performed comprehensive system diagnostics to identify root cause of cooling failure and determine necessary repairs.
Conducted on-site assessment of existing tanked water heater system to provide estimate for replacement unit. Evaluated current dual water heater installation, inspected copper piping connections, pressure relief components, and shut-off valves to determine replacement specifications and compatibility requirements for new tank installation.
Responded to no cooling complaint for upstairs zone. Upon inspection, accessed furnace air handler and control board to diagnose system operation. Evaluated electrical connections, control board functionality, and blower motor assembly to identify cause of inadequate cooling to upper level of residence.
Responded to no cooling call affecting entire home. Upon arrival, performed diagnostic testing on outdoor condensing unit using clamp meter to check electrical components. Testing revealed failed capacitor with visible corrosion and deterioration on terminal connections. Removed defective capacitor and installed replacement unit. Verified proper electrical readings and system operation. Unit restored to normal cooling function.
Responded to intermittent cooling complaint on Bryant air conditioning system. Verified proper airflow at indoor unit and confirmed control settings operating correctly. Consulted with Unico technical support to rule out mechanical failures. Due to outdoor ambient temperature of 62°F and insufficient heat load on system, unable to accurately assess refrigerant charge or replicate intermittent issue. Recommended rescheduling diagnostic service during warmer weather conditions when temperatures reach 80°F or above to properly evaluate system performance under load.
Responded to no-cooling complaint on 9-year-old central air conditioning system. Upon inspection, discovered significant cracking in the evaporator coil assembly, causing refrigerant leak and loss of cooling capacity. System was maintaining airflow but unable to achieve temperature setpoint of 78°F due to compromised coil integrity. Documented damage with photographs showing extensive stress fractures in coil casing and deteriorated surface conditions. Recommended evaporator coil replacement to restore proper system operation and cooling performance.
Responded to service call for malfunctioning valve causing restricted water flow and retrieved quick-connect hose left behind from previous AC service. Conducted thorough inspection of plumbing system including utility sink area and exterior hose bib assembly. Evaluated pressure gauge readings at both interior copper pipe manifold and outdoor spigot to diagnose flow restriction issue. Inspected valve operation, brass fittings, and connection points for potential blockages or mechanical failure. Documented existing conditions including pressure measurements and valve functionality through photographic evidence for service records.
# Complete HVAC System Replacement
Replaced two complete HVAC systems including furnace units and air conditioning condensers. Installed new Bryant furnace equipment in basement mechanical room with proper venting and ductwork connections. Fabricated and connected new metal ductwork to integrate with existing distribution system.
Removed existing humidifier units from both systems and patched all affected ductwork sections to maintain proper airflow and system integrity. Installed new copper refrigerant linesets for both air conditioning systems, running lines from indoor coils to outdoor condensing units.
Set new outdoor condenser units on freshly installed equipment pads. Reconnected all electrical connections using new disconnect switches at both indoor and outdoor equipment locations to meet current electrical code requirements. Integrated Space-Gard air filtration system into ductwork for improved indoor air quality.
Reused existing thermostat controls, verifying proper comm
Returned to property to complete installation of return air opening and access panel. Installed dark metal return air grille and secured ductwork connections at return plenum. Work completed per customer's request as scheduled second appointment.
Completed estimate for furnace replacement in basement mechanical room. Assessed existing beige Lennox furnace unit with connected ductwork and provided replacement recommendations for homeowner preparing property for sale. Documented current equipment configuration including metallic supply and return ductwork connections, flexible duct routing, and clearance specifications in utility space shared with water heating equipment.
Completed tub drain repair requiring extensive access work. Removed cabinet adjacent to shower and created access openings in wall and ceiling below to reach drain assembly. Cut opening in wall to expose framing and plumbing infrastructure, allowing proper access to drainage system. Opened ceiling from below to facilitate repair of bathtub drain connections. Installed new drain fittings and piping, including valve assembly with protective drip pan positioned beneath connections. All waivers obtained prior to commencing demolition work. Restored plumbing system to proper working order.
Responded to service call for multiple slow-draining fixtures throughout the residence. Performed comprehensive diagnostic inspection of all drains as requested, including bathtub, sink, and other plumbing fixtures. Inspected bathtub drain and surrounding plumbing system, noting chrome fixtures and drain assembly in working condition. Assessed drainage flow rates and identified areas requiring mechanical cleaning. Snaked affected drain lines to remove buildup and restore proper water flow. Verified all drains were functioning correctly before departure, ensuring complete system performance throughout the property.
Conducted comprehensive evaluation of residential HVAC system in response to air conditioning malfunction with blower operational but no cooling output. Assessed aging equipment estimated from 1980s era, including furnace and condensing unit, to provide replacement recommendations. Documented existing basement mechanical room configuration, including current ductwork connections, PVC venting system, gas piping with shutoff valve, and clearance requirements for new equipment installation.
Completed routine maintenance inspection on two residential air conditioning systems. Performed standard preventive maintenance procedures on both units, including a 5-year-old system and a 1-year-old Carrier unit (Model CVPVV3617XMCEAA). Verified proper operation, inspected manufacturer labels and safety warnings, and confirmed all systems are functioning within normal parameters.