A Symbol of Excellence
We are honored and proud to display the Better Business Bureau symbol of best business practices. We recently were chosen as one of the few companies in Cleveland to have been associated with The BBB for over 50 years.
Predominantly our service area is within the Golden Triangle on the Eastside of Cleveland encompassing Cleveland Heights, University Heights and Shaker Heights.
Over the 50+ years operating under the BBB guidelines we have installed complex steam and hot water boiler systems as well as air conditioning and warm air furnaces. We are recognized as the top installer of the small duct, high velocity air conditioning systems known as the UNICO system, which is adaptable to the century-old homes in the Golden Triangle.
We have always offered top quality solutions to your plumbing needs. Whether it’s been minor repairs of running toilets, dripping faucets or major repairs to the main stack or the re-coppering of whole house water lines. Verne & Ellsworth Hann has always prided itself on its plumbing business for as long as we’ve been in business.
Of course, one of the main stays of Verne & Ellsworth Hann has been its exceptional service for maintenance and safety tune-up of your heating and cooling equipment. Our service technicians are not only highly skilled, but tenured and trusted individuals.
You can always expect top level technical repairs, service, installation and customer support from the one of the most established heating, cooling and plumbing companies in Cleveland. Our longevity not only is due to a continuing history of skilled management and trusted and tenured technicians, but also because we adhere to the BBB accreditation standards. Those accreditation standards include:
All Companies are easily searchable on the BBB website. Being an educated consumer is one the best ways to safeguard yourself against bad service, bad equipment installation and bad customer support. Look for who’s at the top of the list and been on that list the longest. It is also a good indicator as to what company you will not only feel good doing business with, but also be left with a feeling of satisfaction once the job is complete.
The regional BBB covers the county areas of Cuyahoga, Lake, Lorain, Geauga, Ashtabula and all of Northeast Ohio.
You should not be surprised to find Verne & Ellsworth Hann has an impeccable BBB accreditation. Our company has maintained an A+ rating since May 1, 1956. That’s over 60 years of BBB Accreditation.
- George O.( Cleveland Heights, Boiler Installation, January 2018 )
Your company did an excellent job! We really appreciated how quickly your crew worked in order to get our heat back on as soon as possible. Everyone seemed very knowledgeable, professional and excellent in their work!
- Marianne P.( Aurora, Boiler Installation, December 2017 )
Thank you thank you! For your amazing response and difficult repair – I really appreciate it!
- Brian B.( Shaker Heights, Boiler Installation, January 2018 )
Bill carefully examined the old boiler and piping, checked all the radiators and came up with a replacement proposal. He explained two issues with the old boiler that other contractors did not notice or did not care to explain. The first was what’s causing the rust in the boiler and how he was going to minimize the issue in the new system. The second was how he would re-pipe the kitchen loop so the kitchen wouldn’t be so cold. Bill addressed each and every question I had. Although we received four bids that were comparable, we chose Bill Hann’s company because he was knowledgeable, thoughtful and detailed. The work was completed in two days by a great installer team. They were on time, professional and courteous. The new boiler and piping work nicely without any issues and we now have a comfortable kitchen to dine in. I’d highly recommend them.
- Allen P.( Shaker Heights, Boiler Installation, December 2017 )
I strongly recommend Verne & Ellsworth Hann without reservation. Choosing the right boiler was important and proper installation was critical. I was impressed with all aspects of the Verne & Ellsworth Hann organization. Most importantly, Bill Hann earned my trust. The installation team was excellent. They were experienced. They arrived precisely on time every day. They explained every step of the process. They worked as a team. They treated my home with extreme care, as if it was their own. The installation is a thing of beauty. Every time I go into my basement I smile. I now have a reliable, efficient system. I don’t usually take the time to write recommendations, but in this case I am doing so because it is so well deserved.
- John R.( Cleveland Heights, Boiler Installation, December 2017 )
Boiler has performed like a champ! Install is neat and clean. Instructions for next 3 months have been followed. New stat works well!