A Symbol of Excellence
We are honored and proud to display the Better Business Bureau symbol of best business practices. We recently were chosen as one of the few companies in Cleveland to have been associated with The BBB for over 50 years.
Predominantly our service area is within the Golden Triangle on the Eastside of Cleveland encompassing Cleveland Heights, University Heights and Shaker Heights.
Over the 50+ years operating under the BBB guidelines we have installed complex steam and hot water boiler systems as well as air conditioning and warm air furnaces. We are recognized as the top installer of the small duct, high velocity air conditioning systems known as the UNICO system, which is adaptable to the century-old homes in the Golden Triangle.
We have always offered top quality solutions to your plumbing needs. Whether it’s been minor repairs of running toilets, dripping faucets or major repairs to the main stack or the re-coppering of whole house water lines. Verne & Ellsworth Hann has always prided itself on its plumbing business for as long as we’ve been in business.
Of course, one of the main stays of Verne & Ellsworth Hann has been its exceptional service for maintenance and safety tune-up of your heating and cooling equipment. Our service technicians are not only highly skilled, but tenured and trusted individuals.
You can always expect top level technical repairs, service, installation and customer support from the one of the most established heating, cooling and plumbing companies in Cleveland. Our longevity not only is due to a continuing history of skilled management and trusted and tenured technicians, but also because we adhere to the BBB accreditation standards. Those accreditation standards include:
All Companies are easily searchable on the BBB website. Being an educated consumer is one the best ways to safeguard yourself against bad service, bad equipment installation and bad customer support. Look for who’s at the top of the list and been on that list the longest. It is also a good indicator as to what company you will not only feel good doing business with, but also be left with a feeling of satisfaction once the job is complete.
The regional BBB covers the county areas of Cuyahoga, Lake, Lorain, Geauga, Ashtabula and all of Northeast Ohio.
You should not be surprised to find Verne & Ellsworth Hann has an impeccable BBB accreditation. Our company has maintained an A+ rating since May 1, 1956. That’s over 60 years of BBB Accreditation.
- Mike C.( Shaker Heights, Heating and Cooling, June 2017 )
I have had several projects from Verne & Ellsworth, across boiler replacements, heating system installation, and air conditioning system set up and install. Each of these times, Bill Hann takes a ton of his time to talk to my wife and I to learn about the issues we’re having, explain the root causes of those issues, and suggest fixes that we know will prevent the issues from coming back – not just paper over the issue temporarily. Lastly, he always delivers on time – onsite when he says he will be, fishing when he says he will – and always makes sure every aspect of the job is completed, from material removal and set up, to equipment install, to clean up after the project.
A++ and highly recommended
- Michelle T.( Wickliffe, Furnace & Air Conditioning Installation, June 2017 )
The unit is working very well. The installers were very professional, showed me how everything worked, and cleaned the basement beautifully. I would never have even known they were there. Thank you again.
- Susan S.( Cleveland Heights, Furnace & Air Conditioning Installation, June 2017 )
Todd and Bill were most professional and polite. They worked efficiently and carefully. Chris was helpful in answering my questions so I could make the right choice of equipment. Thanks!
- Rose B.( Geauga County, Unico Air Conditioning Installation May 2017 )
From start to finish their work has met/exceeded our highest expectations. Bill Hann guided us through what needed to be done and his workmen were extremely competent and easy to communicate with. The new system works beautifully. Thank you! We highly recommend Verne & Ellsworth Hann.
- Tatiana D.( Cleveland Heights, Heating, Cooling & Plumbing Service )
Verne & Ellsworth Hann has gone above and beyond for us repeatedly including giving us two salvaged cast iron radiators when our existing ones were not doing the trick. They came back countless times when we were unable to regulate the temperature in the house until they found the perfect balance. They’ve responded to emergencies in a matter of minutes and performed invaluable services professionally and expertly. I cannot recommend Verne & Ellsworth Hann enough and will continue to use them and trust them with all of our home needs. They are fantastic.