The only Hann family owned heating, cooling & plumbing business in Cleveland!
BLOG |

No Sales Staff Here!

Did you know Verne & Ellsworth Hann, Inc., located in Cleveland Heights, employs no sales staff?  When you are ready to have your heating and/or cooling system replaced, you will be contacted by one of the owners, Bill or Chris Hann.

When you work with Bill or Chris, you know you are working with someone who truly cares about customer satisfaction and the outcome of your project.  Being the owners of Verne & Ellsworth Hann, you can imagine they’d be a lot more passionate about the company than an employed salesman.  You will be working with someone who is directly responsible for the company and its success.

When you invest in your home with a new heating and/or cooling system, working directly with the owners, Bill or Chris Hann, you can rest assure you are getting the best service possible.  There is no one who cares more about a company than its owners!

What People Are Saying

  • Your company did an excellent job!  We really appreciated how quickly your crew worked in order to get our heat back on as soon as possible.  Everyone seemed very knowledgeable, professional and excellent in their work!

    - George O.( Cleveland Heights, Boiler Installation, January 2018 )
  • Thank you thank you!  For your amazing response and difficult repair – I really appreciate it!

    - Marianne P.( Aurora, Boiler Installation, December 2017 )
  • Bill carefully examined the old boiler and piping, checked all the radiators and came up with a replacement proposal.  He explained two issues with the old boiler that other contractors did not notice or did not care to explain.  The first was what’s causing the rust in the boiler and how he was going to minimize the issue in the new system.  The second was how he would re-pipe the kitchen loop so the kitchen wouldn’t be so cold.  Bill addressed each and every question I had.  Although we received four bids that were comparable, we chose Bill Hann’s company because he was knowledgeable, thoughtful and detailed.  The work was completed in two days by a great installer team.  They were on time, professional and courteous.  The new boiler and piping work nicely without any issues and we now have a comfortable kitchen to dine in.  I’d highly recommend them.

    - Brian B.( Shaker Heights, Boiler Installation, January 2018 )
  • I strongly recommend Verne & Ellsworth Hann without reservation.  Choosing the right boiler was important and proper installation was critical.  I was impressed with all aspects of the Verne & Ellsworth Hann organization.  Most importantly, Bill Hann earned my trust.  The installation team was excellent.  They were experienced.  They arrived precisely on time every day.  They explained every step of the process.  They worked as a team.  They treated my home with extreme care, as if it was their own.  The installation is a thing of beauty.  Every time I go into my basement I smile.  I now have a reliable, efficient system.  I don’t usually take the time to write recommendations, but in this case I am doing so because it is so well deserved.

     

    - Allen P.( Shaker Heights, Boiler Installation, December 2017 )
  • Boiler has performed like a champ!  Install is neat and clean. Instructions for next 3 months have been followed.  New stat works well!

    - John R.( Cleveland Heights, Boiler Installation, December 2017 )